Premium Eyewear Concierge & Optical Assistant

Vision Express; Shaldon; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday (buy/sell)

Discounts + free eye tests

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is hiring an Optical Assistant in the UK, delivering personalised customer service and expert product advice. You’ll learn frame adjustments, fittings, and minor repairs, while assisting with pre-screening eye tests using cutting-edge optical tech.

Join a team-focused environment that keeps the store running smoothly with essential admin support. We offer a strong benefits package including frame allowances, generous holiday, staff discounts, wellbeing support, and opportunities

Qualifications

• Confidently engaging with customers and recommending products.
• Passionate about eyewear, style and using digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Eyewear passion

Team player

Communication

Digital tools

Tools

Digital tools

Job description

Vision Express is hiring an Optical Assistant in the UK, delivering personalised customer service and expert product advice. You’ll learn frame adjustments, fittings, and minor repairs, while assisting with pre-screening eye tests using cutting-edge optical tech.

Join a team-focused environment that keeps the store running smoothly with essential admin support. We offer a strong benefits package including frame allowances, generous holiday, staff discounts, wellbeing support, and opportunities