Premium Eyewear Retail Assistant | Tech‑Powered Fit & Service

Vision Express; Greater London; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

Holiday entitlement (33 days)

Employee discounts

Wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is seeking a Retail Optical Assistant to join our premium eyewear and med-tech environment. You will provide personalised customer service, advise on products, and assist with fittings, minor repairs, and pre-screening eye tests.

You’ll help keep the store running smoothly with essential admin tasks. Join a growing optical retail group backed by EssilorLuxottica, with opportunities to grow your career, train with advanced technology, and benefit from employee discounts and

Qualifications

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Communication

Team player

Digital tools

Job description

Vision Express is seeking a Retail Optical Assistant to join our premium eyewear and med-tech environment. You will provide personalised customer service, advise on products, and assist with fittings, minor repairs, and pre-screening eye tests.

You’ll help keep the store running smoothly with essential admin tasks. Join a growing optical retail group backed by EssilorLuxottica, with opportunities to grow your career, train with advanced technology, and benefit from employee discounts and