Premium Eyewear Advisor | Retail Optical Assistant

Vision Express; Royal Leamington Spa; On-site; GBP 19,000 - 28,000; Full time

Benefits offered by this job

Frames allowance and lens discounts

Holiday entitlement (33 days)

Discounts for family and friends

Free eye tests

Wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is hiring a Retail Optical Assistant in the UK to blend customer service with premium eyewear and med-tech innovation. You will warmly engage customers, advise on products, assist with fittings, and support minor repairs.

You’ll help with pre-screening eye tests using the latest optical technology and keep store admin running smoothly. Join a growing optical retailer backed by EssilorLuxottica, offering strong career development, store diversity across the UK, Ireland, and Jersey,

Qualifications

• Confident, engaging with customers and recommending products.
• Excellent communication and listening skills.
• Team player with a can-do attitude.
• Comfortable using digital tools in a retail environment.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Communication

Digital tools

Job description

Vision Express is hiring a Retail Optical Assistant in the UK to blend customer service with premium eyewear and med-tech innovation. You will warmly engage customers, advise on products, assist with fittings, and support minor repairs.

You’ll help with pre-screening eye tests using the latest optical technology and keep store admin running smoothly. Join a growing optical retailer backed by EssilorLuxottica, offering strong career development, store diversity across the UK, Ireland, and Jersey,