Premium Eyewear Advisor | Customer-Focused Optical Assistant

Vision Express; Bangor; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

£350 frame allowance

33 days holiday (buy/sell)

Family & friends discounts + free eye‑

Employee wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is seeking a Retail Optical Assistant in the UK to deliver confident, personalised service and expert product advice. You will learn frame adjustments, assist with fittings, and support mini eye tests using the latest optical tech while helping keep the store operations smooth and efficient.

The role offers a competitive package, frame allowances, holiday benefits, employee discounts, and wellness support. A path to growth within a global eyewear leader is highlighted.

Qualifications

• Customer service skills, product advice, and upselling abilities.
• Excellent communication and listening to customer needs.
• Comfort with digital tools and basic eyewear tech is a plus.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn frame adjustments, fittings, and minor repairs.
• Support pre-screening eye tests using optical tech.
• Keep the store running smoothly with admin tasks.

Skills

Excellent customer service

Strong communication

Digital tools familiarity

Team player

Positive attitude

Job description

Vision Express is seeking a Retail Optical Assistant in the UK to deliver confident, personalised service and expert product advice. You will learn frame adjustments, assist with fittings, and support mini eye tests using the latest optical tech while helping keep the store operations smooth and efficient.

The role offers a competitive package, frame allowances, holiday benefits, employee discounts, and wellness support. A path to growth within a global eyewear leader is highlighted.