Eyewear Specialist - Eye-Care Tech & Bonus Potential

Vision Express; United Kingdom; Remote; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Frames/sunglasses allowance

33 days holiday

Family & friends discounts

Free eye tests

Employee wellbeing support

OneSight Foundation support

Job summary

Vision Express is hiring a Retail Optical Assistant to join our optical retail team. You will provide personalised customer service, guide customers on eyewear selections, and assist with fittings and minor repairs.

You’ll support in-store pre-screening eye tests using the latest optical tech and help keep the shop running smoothly with admin tasks. We offer a frame/ sunglasses allowance, generous holiday, employee discounts, wellbeing support, and opportunities to contribute to global vision

Qualifications

• Confidence in engaging with customers and giving product advice.
• Strong communication and listening skills.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Communication

Team player

Digital tools

Tools

Eyewear fittings

Job description

Vision Express is hiring a Retail Optical Assistant to join our optical retail team. You will provide personalised customer service, guide customers on eyewear selections, and assist with fittings and minor repairs.

You’ll support in-store pre-screening eye tests using the latest optical tech and help keep the shop running smoothly with admin tasks. We offer a frame/ sunglasses allowance, generous holiday, employee discounts, wellbeing support, and opportunities to contribute to global vision