Premium Eyewear Specialist — Customer‑Driven & Tech‑Savvy

Vision Express; Liverpool; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Family discounts

Wellbeing support

OneSight Foundation support

Job summary

Vision Express in the United Kingdom is hiring a Retail Optical Assistant to deliver personalised customer service, advise on eyewear and support pre-screening eye tests. You’ll work with digital tools, adjust frames, assist fittings and keep the store running smoothly.

We offer a competitive rewards package including a frames allowance, generous holiday, discounts, wellbeing support and opportunities through the OneSight Foundation.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Communication

Team player

Eyewear awareness

Tools

Digital tools

Job description

Vision Express in the United Kingdom is hiring a Retail Optical Assistant to deliver personalised customer service, advise on eyewear and support pre-screening eye tests. You’ll work with digital tools, adjust frames, assist fittings and keep the store running smoothly.

We offer a competitive rewards package including a frames allowance, generous holiday, discounts, wellbeing support and opportunities through the OneSight Foundation.