Premium Eyewear Advisor - Frames, Tech & Growth

Vision Express; Corntown; Remote; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Frames allowance or discount

33 days holiday

Family & friends discounts

Free eye tests

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is recruiting an in-store Retail Optical Assistant to deliver personalised service and expert product advice. You’ll learn frame adjustments, fittings, and minor repairs while supporting pre-screening eye tests with advanced optical tech.

The role is in a busy UK store, with benefits including eyewear discounts, generous holiday, wellbeing support, and involvement with the OneSight Foundation to support global vision initiatives.

Qualifications

• Confidently engage with customers and recommend products.
• Experience with eyewear styles and fittings; comfortable with minor repairs.
• Willingness to assist with pre-screening eye tests using optical tech.
• Strong team player with good communication.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product knowledge

Communication

Team player

Digital tools familiarity

Tools

POS systems

Eyewear fitting tools

Job description

Vision Express is recruiting an in-store Retail Optical Assistant to deliver personalised service and expert product advice. You’ll learn frame adjustments, fittings, and minor repairs while supporting pre-screening eye tests with advanced optical tech.

The role is in a busy UK store, with benefits including eyewear discounts, generous holiday, wellbeing support, and involvement with the OneSight Foundation to support global vision initiatives.