Eyewear Specialist: Service, Fittings & Eye Tech

VISION EXPRESS; Orpington; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Discounts for family & friends

Free eye tests

Wellbeing support

OneSight Foundation involvement

Job summary

Vision Express, a leading optical retailer backed by EssilorLuxottica, is hiring a Retail Optical Assistant in the UK. You will deliver confident customer service, offer product advice and help customers choose eyewear.

You'll learn to adjust frames, assist with fittings, carry out minor repairs and support pre-screening eye tests using the latest optical technology, while handling store admin tasks to keep operations running smoothly.

Qualifications

• Confidently interact with customers and make product recommendations.
• Interest in eyewear and med-tech applications.
• Comfortable using digital tools and store tech.
• Strong listening and communication to understand customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Eyewear knowledge

Digital tools

Communication

Team player

Job description

Vision Express, a leading optical retailer backed by EssilorLuxottica, is hiring a Retail Optical Assistant in the UK. You will deliver confident customer service, offer product advice and help customers choose eyewear.

You'll learn to adjust frames, assist with fittings, carry out minor repairs and support pre-screening eye tests using the latest optical technology, while handling store admin tasks to keep operations running smoothly.