Eyewear Specialist: Premium Frames, Bonuses & Growth

VISION EXPRESS; Monmouth; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Frames allowance

Holiday entitlement

Staff discounts

Wellbeing support

OneSight Foundation

Job summary

Vision Express is seeking an Optical Assistant in the UK to deliver personalised customer service and expert product advice. You will assist with fittings, frame adjustments, and minor repairs while supporting pre-screening eye tests using the latest optical tech.

Join a leading optical retailer backed by EssilorLuxottica, with opportunities to grow, training, and a range of employee benefits in a nationwide network of stores.

Qualifications

• Customer service focus with ability to advise on products.
• Comfortable using digital tools and eyewear technology.
• Strong communicator with a positive, can-do attitude.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Digital tools

Communication

Team player

Job description

Vision Express is seeking an Optical Assistant in the UK to deliver personalised customer service and expert product advice. You will assist with fittings, frame adjustments, and minor repairs while supporting pre-screening eye tests using the latest optical tech.

Join a leading optical retailer backed by EssilorLuxottica, with opportunities to grow, training, and a range of employee benefits in a nationwide network of stores.