Optical Retail Specialist – Eyewear & Tech Innovation

VISION EXPRESS; St Albans; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

Holiday entitlement

Family discounts

Free eye tests

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is recruiting for a Retail Optical Assistant in the UK. You will deliver personalised customer service, advise on frames and lenses, and support eye tests using the latest optical technology.

The role includes assisting with fittings, minor repairs, and store admin to ensure smooth operations. Ideal candidates are passionate about eyewear, confident with customers, and team players with a can-do attitude.

Qualifications

• Confidently engage with customers and recommend products.
• Passionate about eyewear, style, and able to use digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens to customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Product advice

Frame fitting

Digital tools

Tools

Eyewear tech

Job description

Vision Express is recruiting for a Retail Optical Assistant in the UK. You will deliver personalised customer service, advise on frames and lenses, and support eye tests using the latest optical technology.

The role includes assisting with fittings, minor repairs, and store admin to ensure smooth operations. Ideal candidates are passionate about eyewear, confident with customers, and team players with a can-do attitude.