Pre-Sales Engineer UK (F/H)

Worldline; Chester; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading payments technology company is seeking a Pre-Sales Engineer UK to bridge client needs with technical delivery. This role involves designing CCaaS solutions, qualifying client requirements, and collaborating with various teams to craft competitive responses. Ideal candidates will have 5+ years in IT, strong communication skills, and an engineering background. The position offers inspiring colleagues, numerous benefits, and the chance to impact the evolving payments landscape.

Benefits

25 days holiday + bank holidays

Employee private medical cover

Access to discounts and cash backs

Pension scheme with company matching up to 10%

Qualifications

• 5+ years of experience in IT or presales.
• Strong ability to translate business needs into technical solutions.
• Proven skills in stakeholder collaboration.

Responsibilities

• Qualify client requirements and design tailored CCaaS solutions.
• Build cost estimates and craft project plans.
• Lead oral tender defenses and present solutions.

Skills

Solution design

Collaboration with cross-functional teams

Excellent communication skills

Ability to manage changing priorities

Leadership experience

Education

Engineering or technical background

Job description

Pre-Sales Engineer UK (F/H)

future of Worldline Contact by integrating multiple components, driving competitive differentiation, and guiding projects from RFP qualification through to deployment in a fast‑paced, collaborative environment.

The Opportunity

We're looking for a Solution Manager to be the bridge between client needs and technical delivery, ensuring our CCaaS solution is designed, costed, and defended to win. You'll join a tight‑knit pre‑sales and consulting squad, partnering with Bid Managers, Business Analysts, Project Managers, and Sales to craft compelling, technically sound responses that translate complex requirements into scalable, install‑ready solutions. This is a rare chance to shape the future of Worldline Contact and the payments industry.

Day‑to‑Day Responsibilities

• Qualify client requirements and map them to Worldline Contact capabilities within the RFP framework, ensuring business relevance.
• Design tailored CCaaS solutions by coordinating internal and external components, cloud providers, and security considerations.
• Build accurate cost estimates, craft project plans, and obtain Validation from the Integrated Project Manager post‑win.
• Lead or participate in oral tender defenses, presenting solutions clearly and addressing client business needs.
• Collaborate with Product Marketing and Product Management to monitor competition and capture market learnings.
• Transition seamlessly to Integration Project teams, ensuring a smooth handover and clear execution path.

Who Are We Looking For

• Engineering or technical background with 5+ years in IT, solution design or presales.
• Strong aptitude for translating business needs into technical solutions and cost models.
• Proven collaboration skills with cross‑functional teams and stakeholders.
• Ability to thrive in a VUCA environment and manage changing priorities.
• Excellent communication and presentation skills, with a customer‑first mindset.
• Leadership experience demonstrated through past projects or initiatives.
• Result‑oriented, curious, and eager to continually improve product knowledge.

Perks & Benefits

• Be part of a company guided by a strong purpose to do good and recognised as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Have 25 days holiday + bank holidays.
• Employee private medical cover, access to a virtual GP service.
• Access to discounts and cash backs on shopping.
• Purchase a range of flexible benefits through salary sacrifice.
• Income protection @ 67% of base salary for 5 years, subject to Ts & Cs.
• Life assurance – 1× salary if not in a pension scheme, 4× salary if joins the pension scheme.
• A Pension – the company will match contributions up to 10% plus more!

Shape the evolution. We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can‑do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.
Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.