Practice Manager

The Methodist Church in Britain; England; On-site; GBP 42,000 - 56,000; Full time

Job summary

Westwood Clinic, a GP practice within the Dr Laliwala and Partners group, seeks an experienced Practice Manager to run day-to-day operations, manage staff and HR records, and ensure regulatory compliance.

You will work with other practice managers to coordinate administration, clinical activities and financial planning, shaping a compliant, efficient patient-centred service.

Qualifications

• Practice management experience.
• Experience working within the NHS.
• Financial experience within a business.

Responsibilities

• Day-to-day management of Westwood Clinic, ensuring safe, compliant operation.
• Oversee recruitment, induction and staff development.
• Manage patient complaints including investigations and learning.
• Maintain HR records and employment processes.
• Support, mentor and manage practice staff.
• Collaborate with admin and clinical teams on daily running.
• Oversee practice finances, monitoring budgets and expenditure.
• Support workforce planning and staffing budgets.
• Oversee payroll and timely submissions.
• Manage premises, health and safety, maintenance and compliance.
• Oversee CQC activity and NHS England annual reviews.

Skills

Management

NHS experience

Financial management

Job description

Practice Manager post at Westwood Clinic, a small GP practice run independently within the Dr Laliwala and Partners group. The role covers the day-to-day running of the practice, including staff management, HR records, budgets, payroll, premises and CQC compliance. The post-holder also works alongside the practice managers at Nightingale and Ailsworth Medical Centres. Practice management experience and experience of working within the NHS are essential.

What the job involves

• Day-to-day management of Westwood Clinic, ensuring it runs safely, efficiently and within regulatory requirements
• Overseeing recruitment, induction, staff development and appraisals
• Managing patient complaints, including investigation, response and learning
• Maintaining HR records and ensuring employment processes and policies are followed
• Supporting, mentoring and managing practice staff
• Working with the administration and clinical teams on the daily running of the practice
• Overseeing practice finances, financial monitoring and budget management
• Managing staffing budgets and supporting workforce planning
• Overseeing payroll and submitting accurate information within required timescales
• Managing premises, including health and safety, maintenance and compliance
• Overseeing CQC activity and maintaining compliance
• Managing the NHS GP contract, claims, QOF returns and NHS England annual reviews

What’s required

Experience

• Practice management experience
• Experience working within the NHS
• Financial experience within a business

Skills & knowledge

• Management skills