Practice Manager

The Methodist Church in Britain; Birmingham; On-site; GBP 42,000 - 64,000; Full time

Job summary

Harlequin Surgery in Birmingham seeks a Practice Manager to run day-to-day operations and lead both clinical and non-clinical teams. You will oversee staffing, finance, governance, CQC compliance and IT, while working with GP partners on service development.

Experience in management is essential; GP practice experience is desirable but not required. Shortlisted candidates may be asked to present a brief overview of their approach.

Qualifications

• Experience of working in management.
• Background in general practice, the wider NHS or other relevant management.

Responsibilities

• Manage and coordinate all aspects of practice functionality.
• Motivate and manage clinical and non-clinical staff.
• Optimise efficiency and financial performance.
• Deliver the practice's long-term strategic objectives in a safe and effective working environment.
• Oversee HR and workforce management.
• Manage finance, governance and CQC compliance.
• Lead IT and digital systems.
• Lead service development and day-to-day practice operations.
• Lead the team on confidentiality, health and safety, equality and diversity, quality and learning and development.
• Work closely with the GP partners.
• Carry out other reasonable duties requested by the partners.

Skills

Leadership

Organisation

Communication

People management

Job description

The Practice Manager post runs the day-to-day operations of Harlequin Surgery, a GP practice that works closely with its Primary Care Network. The postholder leads the clinical and non-clinical teams on staffing, finance, governance, CQC compliance and IT, and works alongside the GP partners on service development. The role sits within a multidisciplinary team of GPs, nurses, clinical pharmacists and reception staff, and shortlisted candidates may be asked to give a short presentation. Management experience is essential, while experience of GP practice is desirable but not required.

What the job involves

• Manage and coordinate all aspects of practice functionality
• Motivate and manage clinical and non-clinical staff
• Optimise efficiency and financial performance
• Deliver the practice's long-term strategic objectives in a safe and effective working environment
• Oversee HR and workforce management
• Manage finance, governance and CQC compliance
• Lead IT and digital systems
• Lead service development and day-to-day practice operations
• Lead the team on confidentiality, health and safety, equality and diversity, quality and learning and development
• Work closely with the GP partners
• Carry out other reasonable duties requested by the partners

What’s required

Experience

• Experience of working in management
• Background in general practice, the wider NHS or other relevant management

Skills & knowledge

• Strong leadership skills
• Strong organisational skills
• Strong communication skills
• Confidence managing people, processes and change

Nice to have

• Experience of working within a GP practice
• Finance and accountancy experience