GP Practice Manager

The Methodist Church in Britain; Royal Leamington Spa; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Generous annual leave entitlement

Pension scheme

Free on-site parking

Professional development

Potential profit-share option

Job summary

Clarendon Lodge Medical Practice is seeking a Practice Manager to replace the retiring manager. The role covers business growth, operational and financial oversight, and HR work including recruitment, performance and disciplinary cases. It sits alongside the Partners and management team, with hours outside normal times and travel between sites when needed.

A degree or equivalent and at least two years in a senior management role are required, plus HR and financial management experience.

Qualifications

• Degree or equivalent qualification required.
• GCSEs in English and Maths or equivalent.
• Minimum 2 years in a senior management role.
• HR processes experience and financial management experience.
• Experience implementing systems and managing change.

Responsibilities

• Drive practice growth, improve patient retention and expand services.
• Lead and motivate healthcare professionals and administrative staff.
• Streamline operations, scheduling, resource and inventory management.
• Manage budgets, monitor financial performance and keep the practice profitable.
• Ensure compliance with healthcare regulations and promote continuous improvement.
• Lead recruitment, performance management and disciplinary procedures.
• Liaise with external stakeholders and work with Partners on strategy.

Skills

Leadership

Staff development

Organisation

Financial management

Communication

IT proficiency

Education

Degree or equivalent

GCSE English & Maths

Tools

EMIS

SystmOne

Job description

Practice Manager for Clarendon Lodge Medical Practice, a GP practice serving over 14,000 patients and leading around 40 staff, replacing a retiring manager. The job covers business growth, operational and financial oversight, and HR work including recruitment, performance and disciplinary cases. It sits alongside the Partners and management team, with hours outside normal times and travel between sites when needed. A degree or equivalent and at least two years in a senior management role are required.

What the job involves

• Drive practice growth, improve patient retention, attract new patients and expand services
• Lead and motivate healthcare professionals and administrative staff
• Streamline operations, scheduling, resource and inventory management to improve efficiency and patient experience
• Manage budgets, monitor financial performance and keep the practice profitable without lowering care standards
• Ensure compliance with healthcare regulations and standards and promote continuous improvement
• Use healthcare technology to improve operations, patient communication and clinical workflows
• Implement policies and systems and manage change
• Lead recruitment, performance management, and disciplinary and capability procedures
• Liaise with external stakeholders
• Work with the Partners and management team on strategy

Qualifications

• Degree or equivalent qualification
• GCSEs in English and Maths or equivalent

Experience

• Minimum 2 years in a senior management role
• HR processes experience (recruitment, appraisals, performance management)
• Financial management experience (budgeting, forecasting, payroll)
• Experience implementing systems and managing change

Skills & knowledge

• Strong leadership, team management and ability to motivate and develop staff
• Excellent organisation, time management and prioritisation under pressure
• Financial acumen and analytical skills
• Effective communication and interpersonal skills
• IT proficiency (Microsoft Office and practice systems)

Other

• Professional, confidential and ethical approach
• Proactive, adaptable and resilient under pressure
• Problem-solving and decision-making
• Commitment to continuous improvement and innovation
• Flexibility to work outside normal hours and travel between sites if necessary

Nice to have

• Previous experience in NHS or primary care
• Familiarity with CQC compliance and healthcare regulations
• Experience with clinical systems (EMIS, SystmOne)
• Project management and strategic planning skills
• Knowledge of employment law, GDPR and health and safety regulations
• Management qualification (e.g. Diploma in Management Studies, Certificate in Practice Management)
• Evidence of continuous professional development

What’s offered

• Competitive salary, reviewed annually
• Generous annual leave entitlement
• Pension scheme
• Free on-site parking
• Professional development, including funded training and leadership development
• Potential for future profit-share option