Practice Manager

The Methodist Church in Britain; Ashton-under-Lyne; Vor Ort; GBP 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

NHS Pension

Zusammenfassung

The Methodist Church in Britain is seeking a Practice Manager for HT Practice, a multi-site GP operator. You will oversee daily practice operations, governance, NHS claims, and admin functions while guiding staff training and policy management.

You will also contribute to enabling CQC readiness, enhancing services, and promoting patient engagement across the group. Experience in GP practice management and EMIS/Docman is essential.

Qualifikationen

• Experience as a Practice Manager in a GP surgery or similar healthcare setting.
• Experience managing finances, NHS claims and budgets.
• Familiarity with CQC compliance, policy management and inspection preparation.
• Experience using EMIS and Docman in clinical settings.

Aufgaben

• Prepare the practice for CQC inspections and ICB compliance reviews, maintaining governance, policies and evidence.
• Identify, organise and monitor staff training, including mandatory and role-specific training and inductions.
• Coordinate and monitor local and direct enhanced services, tracking KPIs and performance against targets.
• Manage NHS claims and budgets, including QOF and enhanced services.
• Carry out regular internal checks and audits and ensure action plans are followed through.
• Develop and implement ideas to grow the patient list and engage with the local community.
• Assist with social media content, practice communications and promotion of services.
• Work with partners and the management team to improve the quality and safety of services.

Kenntnisse

Practice management

Governance

Staff training

Communication

People management

Budgeting

NHS claims

CQC compliance

Tools

EMIS

Docman

Microsoft Office

Jobbeschreibung

This Practice Manager post sits within HT Practice, a multi-site GP operator with a group management team and a large admin team. The core of the work is running the practice day to day, covering CQC readiness, staff training, NHS claims and enhanced services. It also carries a marketing and social media remit for patient list growth, and support for other practice managers across the group. Fit depends on prior GP practice management experience and working knowledge of CQC compliance and clinical systems such as EMIS.

What the job involves

• Prepare the practice for CQC inspections and ICB compliance reviews, maintaining governance, policies and evidence
• Identify, organise and monitor staff training, including mandatory and role‑specific training and inductions
• Coordinate and monitor local and direct enhanced services, tracking KPIs and performance against targets
• Manage NHS claims and budgets, including QOF and enhanced services
• Carry out regular internal checks and audits and ensure action plans are followed through
• Keep policies and procedures current and keep up to date with legislation and regulatory requirements
• Support staff performance, development and the practice's wider team environment
• Develop and implement ideas to grow the patient list and engage with the local community
• Assist with social media content, practice communications and promotion of services
• Work with partners and the management team to improve the quality and safety of services
• Support other practices in the group, including cover during periods of staff absence

What’s required

Experience

• Experience as a Practice Manager in a GP surgery or similar healthcare setting
• Experience managing finances, NHS claims and budgets
• Familiarity with CQC compliance, policy management and inspection preparation

Skills & knowledge

• Experience using clinical systems such as EMIS and Docman
• Experience using Microsoft Office

Nice to have

• Strong understanding of NHS general practice
• Experience working with ICBs and other external organisations
• Experience of staff training, development and performance management
• Strong communication and people-management skills
• Excellent organisational and administrative skills
• Ability to manage competing priorities and work to deadlines
• Proactive approach to governance and risk management
• Interest in practice development, marketing and patient engagement

What’s offered

• NHS Pension