Practice Lead - IT Projects

Computacenter; Hatfield; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading technology service provider in the UK is seeking a Practice Lead (Delivery Lead) to oversee project delivery excellence. This role involves managing a team of Project Managers, ensuring successful project outcomes, and driving customer satisfaction. Candidates should have experience in leading large-scale projects, strong commercial acumen, and excellent stakeholder management skills. This position offers a chance to shape project delivery strategies within a supportive environment.

Qualifications

• Recent experience leading large-scale projects in professional services.
• Strong commercial acumen and project financial management experience.
• Ability to lead and develop teams effectively.

Responsibilities

• Lead and manage a team of up to 20 Project Managers.
• Take responsibility for project outcomes and financials.
• Ensure customer satisfaction and governance across engagements.

Skills

Project management

Stakeholder management

Leadership and mentorship

Commercial acumen

Continuous improvement

Job description

Location: UK - Hatfield, UK - London, UK - Manchester, UK - Nottingham | Job-ID: 215712 | Contract type: Standard | Business Unit: Project Management

Life on the team

Do you have a strong background in delivering complex projects and a proven track record of leading high-performing project management teams? If so, we’d love to talk to you about an exciting opportunity within our thriving Professional Services Division at Computacenter, Europe’s leading independent IT provider.

We’re looking for a Practice Lead (Delivery Lead) to take ownership of project delivery excellence, lead a team of Project Managers, and ensure we continue to deliver outstanding results to our Enterprise client base.

At Computacenter, you’ll be part of a collaborative, forward-thinking team that values innovation, integrity, and impact. You’ll have the opportunity to shape the future of project delivery, influence strategic outcomes, and grow your career in a supportive and dynamic environment.

What you’ll do

• Lead and line manage a team of up to 20 Project Managers, ensuring successful delivery of customer engagements.
• Take full commercial and contractual responsibility for project outcomes.
• Drive assurance, governance, and customer satisfaction across all engagements.
• Continuously evolve and innovate the Practice’s capabilities to align with business strategy.
• Support business growth by developing competitive, standardised, and market-relevant service offerings.
• Provide thought leadership and subject matter expertise across internal and external stakeholders.
• Manage team operations and financial performance to meet targets and improve productivity.
• Foster a high-performance culture through talent development, succession planning, and effective performance management.
• Deliver projects within contracted service accounts, ensuring quality and consistency.

What you’ll need

• Recent experience leading the delivery of large-scale projects, ideally within a professional services organisation.
• Strong commercial acumen and experience managing project financials and governance.
• Demonstrated ability to lead, mentor, and develop individuals and teams.
• A passion for continuous improvement and innovation in service delivery.
• Excellent stakeholder management and communication skills.
• Experience collaborating with sales, service delivery, and service development teams.

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

Our business may be about technology, but first of all it’s about people

With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

As an equal opportunities employer, we’re committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we’re looking for.

We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!