Practice Administrator

Three Chequers Medical Practice; Salisbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in Salisbury is looking for a highly organised Practice Administrator to manage patient records and support care home staff. Ideal candidates will possess strong communication skills, a compassionate approach to patient care, and experience with IT systems like SystmOne. The role offers flexibility with full or part-time hours, and a commitment to a high standard of patient care is essential. The practice provides excellent support for career development and a welcoming team environment.

Benefits

Opportunities for career development

Access to NHS pension scheme

5 weeks holiday a year plus bank holidays

Comprehensive Employee Assistance Programme (EAP)

Qualifications

• Excellent keyboard and computer skills including experience with Microsoft Office.
• Experience with SystmOne clinical system and Primary Care.
• Understanding and adherence to confidentiality requirements.

Responsibilities

• Maintain accurate patient records and medication reviews.
• Liaise with care home staff and patients for communication.
• Prepare monthly and quarterly reports for residents.

Skills

Excellent communication and organisation skills

Confidence using IT systems

Ability to work independently

Compassionate and professional approach to patient care

Commitment to ongoing learning and development

Experience dealing with the public/patients

Education

Experience in an administrative role in general practice

Understanding of Information Governance and Data protection

Tools

SystmOne clinical system

Microsoft Office

Job description

We are seeking professional, highly organised individuals who have excellent communication skills and an eye for detail.

Hours: Full or Part-Time

Location: Salisbury City

Pay: Based on experience

Key responsibilities:

• Maintain accurate patient records for care home residents, including medication reviews, appointments, registrations and clinical updates
• Liaise with care home staff, parents and and patients to ensure timely communication and support
• Prepare and complete monthly and quarterly reports for current care home residents
• Support clinicians with admin tasks related to recalls, referrals, health checks and meeting QOF targets
• Ensure all infants aged 0 - 5 attend their vaccinations at the appropriate intervals and vaccination records are up to date
• Use clinical systems such as SystmOne and Anima to clinically code vaccination information and input birth and labour summary documents.
• Run reports and invite eligible patients for RSV, Pneumococcal and Flu using appointment invitation links

Main duties of the job

What we are looking for:

• Excellent communication and organisation skills
• Confidence using IT systems and handling sensitive data
• Ability to work independently and as part of a team
• A compassionate and professional approach to patient care
• Commitment to ongoing learning and development
• Previous experience in a healthcare or administrative setting

About us

We provide a high level of care to our 24,000 patients from four sites within Salisbury and the surrounding area. We pride ourselves on being a friendly and supportive team with a reputation for excellence. We value enthusiasm as well as experience and welcome applications from both experienced applicants and passionate self-starters. The Practice team is made up of 8 Partners, and 10 salaried doctors supported by a comprehensive team of allied health professionals including a full complement of nursing, clerical and administrative staff. We are a training, teaching and active research practice which has received the only Outstanding CQC results in Salisbury.

The good name of the practice depends upon the achievement of a high standard of care in our work, and maintaining confidentiality and honesty in the conduct of that work. It is vital that at all times we ensure that we conduct our work in accordance with the highest standards. We are proud of our Practice and want people to join our team who are of the same philosophy.

• Welcoming, supportive team with a strong sense of purpose
• Opportunities for career development and progression
• Access to the NHS pension scheme and exclusive access our comprehensive Employee Assistance Programme (EAP)
• Detailed induction and training programme
• 5 weeks holiday a year plus bank holidays on a pro rata basis

Job responsibilities

Information about the Practice Administrator Job Description and Specification can be found in the attached documentation.

How to apply:

Complete the application form that can be found on our website and return to the email address found on the application form or return by hand or post to any of our surgeries. For more information about these positions please visit our website www.3chequers.co.uk/staff-vacancies or collect an application form from the Practice.

We look forward to receiving your application.

Person Specification

Experience

• Experience of dealing with the public/patients
• Experience of SystmOne clinical system
• Experience of Primary Care
• Experience in an administrative role preferable in general practice

Qualifications

Knowledge and skills

• Excellent keyboard and computer skills including use of Microsoft Office
• An understanding, acceptance and adherence to the need for strict confidentiality
• Have good knowledge of Information Governance and Data protection
• Previous nursing, medical terminology or data input experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.