Practice Administrator

Cwm Gwyrdd Medical Centre; Porth; On-site; GBP 12,000 - 16,000; Part time

Job summary

A local medical practice in Porth is offering a permanent part-time position for a medical receptionist. The role is for 16 hours a week with varying shifts from Monday to Thursday. The ideal candidate should have previous experience in patient care, be IT literate, and is expected to manage appointments, deal with patients, and perform various clerical tasks. Knowledge of Vision is an advantage but not mandatory. This is an excellent opportunity to join a friendly team in a supportive environment.

Qualifications

• Experience as a receptionist within the medical sector.
• Familiarity with Vision is preferable but not essential.

Responsibilities

• Managing patient databases.
• Greeting and dealing with patients.
• Booking appointments and diary management.
• Managing telephone switchboards.
• Processing prescriptions.
• Computer data entry/data allocation and collation.

Skills

Patient care experience

IT experience

Customer service

Job description

An opportunity has arisen to recruit an experienced medical receptionist within Cwm Gwyrdd Medical Centre in Gilfach Goch. The role is a permanent post for 16 hours per week Starting from Monday 16th December 2024. Working hours will be:

Monday 1.00pm - 6.30pm

Tuesday 8.00am to 2.00pm

Wednesday 8.00am to 1.30pm

Thursday 12.30pm - 6.30pm

Friday OFF

The ideal candidate should have experience as a receptionist within the medical sector and familiarity with Vision is preferable but not essential.

Main duties of the job

Managing patient databases. Greeting and dealing with patients. Booking appointments and diary management. Managing telephone switchboards. Read coding. Processing prescriptions. Scanning. Completing clinicians tasks. Please see attached job description for further information.

About us

We have 5 GP partners, 3 salaried GP's, 1 ANP, 2 practice nurses, 3 HCSW, 1 phlebotomists, Practice pharmacist and cluster pharmacist,10 administrators, Deputy Manager and a Practice manager.

We have an excellent relationship with our patients and are a very friendly, supportive, caring team.

Job responsibilities

• Maintaining and monitoring the Practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with Practice guidelines
• Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Clearing and re-stock consulting rooms as required
• Providing clerical assistance to Practice and Trust staff as required from time to time,including word/data processing, filing, photocopying and scanning
• Ordering, re-ordering and monitoring of stationery and other supplies
• Dealing with clinical waste
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

Person Specification

Qualifications

• Previous experience in providing Customer service/patient care. IT experience.
• Previous experience in healthcare desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.