PPI Remediation Team Lead — Financial Services

Ember Search; Crawley; On-site; GBP 100,000 - 125,000; Full time

Job summary

A financial services company in Crawley is seeking a Team Leader to manage a team in a PPI Review Project. You will oversee productivity and quality targets while ensuring effective communication with management. The ideal candidate should have a proven track record in managing teams within a target-oriented environment, particularly in financial services and complaints handling. Strong numerical and decision-making skills, along with proficiency in Excel, are essential.

Qualifications

• Proven experience managing teams in a target-oriented environment.
• Experience in financial services and complaints-handling required.
• Proven Team Leader experience in banking/financial operations.

Responsibilities

• Manage a team to meet productivity and quality targets.
• Drive team performance and provide feedback to management.
• Liaise directly with management on daily operations.

Skills

Team management in target-oriented environment

Strong numerical skills

Decision-making skills

Proficiency in Microsoft Excel

Ability to motivate a team

Experience in complaints handling

Job description

A financial services company in Crawley is seeking a Team Leader to manage a team in a PPI Review Project. You will oversee productivity and quality targets while ensuring effective communication with management. The ideal candidate should have a proven track record in managing teams within a target-oriented environment, particularly in financial services and complaints handling. Strong numerical and decision-making skills, along with proficiency in Excel, are essential.