Porter

Compass UK & Ireland; Gravesend; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality company in Gravesend is looking for a dedicated Porter to ensure smooth operations on a full-time basis, contracted for 35 hours a week. The role involves maintaining high standards of customer care and cleanliness, assisting in public areas, and handling various reception duties. Ideal candidates will be adaptable, excellent communicators, and have experience in customer service. The company values progression and recognizes employee contributions.

Qualifications

• Experience in delivering high quality customer care.
• Ability to take initiative and make decisions.
• Excellent communication skills.

Responsibilities

• Assist in keeping the lobby and other public areas clean.
• Help staff set up rooms or move furniture.
• Handle reception duties like booking tickets or restaurant reservations.
• Respond to customer requests.
• Ensure customer safety by managing signage.

Skills

Customer care

Communication

Adaptability

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Defence on a full time basis, contracted to 35 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Variable shifts

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our ideal Porter will:

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for us...