Polished Front Desk & Guest Experience Lead

Brunswick Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global advisory firm in London is seeking a Front of House Receptionist to manage guest bookings, coordinate meetings, and provide excellent hospitality. The ideal candidate should have previous reception experience, strong organisational skills, and a polished appearance. This role offers a dynamic corporate environment with structured hours, excellent benefits, and opportunities for professional development.

Benefits

Annual discretionary bonus

25 days’ annual leave plus birthday leave

Private Medical Insurance

Family Leave policies

Employee Assistance Programme

Corporate Gym Memberships

Financial wellbeing benefits

Complimentary artisan coffee and snacks

Daily breakfast and lunch

Qualifications

• Previous Front Desk or Reception experience, ideally within a hotel (4*+), spa, or similar environment.
• Demonstrated polished professionalism and confidence.
• Strong organisational skills and ability to multitask.

Responsibilities

• Manage guest bookings from initial enquiry to departure.
• Schedule appointments and coordinate room usage.
• Act as an ambassador, providing a professional experience for visitors.

Skills

Strong organisational skills

Exceptional attention to detail

Polished and professional appearance

Ability to manage multiple tasks

Proactive and flexible approach

Job description

A global advisory firm in London is seeking a Front of House Receptionist to manage guest bookings, coordinate meetings, and provide excellent hospitality. The ideal candidate should have previous reception experience, strong organisational skills, and a polished appearance. This role offers a dynamic corporate environment with structured hours, excellent benefits, and opportunities for professional development.