Polish speaking Customer Service Advisor

French Selection UK; Watford; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A well-established international company in Watford seeks a Polish speaking Customer Service Advisor. The role involves providing excellent customer service, managing orders, and liaising with clients. Candidates must be fluent in Polish and have experience in customer service. A proactive personality and proficiency in MS Office are essential. The position offers a salary of up to £30,000 per annum with a hybrid working model.

Qualifications

• Proactive, confident and dynamic personality.
• Able to work in a fast-paced environment.

Responsibilities

• Provide excellent customer service and administrative support.
• Manage the ordering process from initial enquiry to delivery.
• Coordinate deliveries in line with client requirements.

Skills

Fluent in Polish (written and spoken)

Previous experience in customer service and/or sales support

Excellent communication skills

Computer literate (MS Office, Internet)

Tools

MS Office

Job description

Polish speaking Customer Service Advisor

Watford

Ref: 8200PC

Company Profile

A well-established and award-winning company with international operations.

Responsibilities

Polish speaking Customer Service Advisor
Salary: up to £30,000 per annum
Location: Watford
Hybrid working with regular office attendance
Ref: 8200PC

Main Duties:
To provide excellent customer service and administrative support.

The Role:
– To manage the ordering process from initial enquiry to delivery
– To manage existing accounts and client contract information
– To manage credit or debit notes
– To coordinate deliveries in line with client requirements and update client accordingly
– To liaise with other departments regarding client requirements or changes
– To respond to incoming enquiries and provide excellent customer service

Candidate's Profile

– Fluent in Polish (written and spoken) – Essential
– Previous experience in customer service and/or sales support – Essential
– Proactive, confident and dynamic personality
– Excellent communication skills and a team player
– Computer literate (MS Office, Internet)
– Able to work in a fast -paced environment