Podiatry Administrator

Cornwall Partnership NHS Foundation Trust; Truro; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community health organization in Truro is seeking a Podiatry Administrator to join their dynamic team. The role includes managing patient appointment queries and providing administrative support within a busy podiatry service. The candidate should have general office experience, knowledge of data protection, and strong time management skills. This opportunity supports NHS employees in Cornwall and the Isles of Scilly, with comprehensive duties that ensure effective patient triage and support for the clinical team.

Qualifications

• General office experience working within a team.
• Knowledge of data protection/confidentiality.
• Knowledge of RiO.

Responsibilities

• Perform initial administrative stage of patient triage assessment for new podiatry patients.
• Provide administrative support to various key functions within the podiatry service.
• Ensure coverage of the Hot Foot Line (emergency line) between 9am to 5pm.

Skills

Ability to prioritise workload

Time management skills

Education

Good general education including English and Maths (To GCSE or equivalent)

NVQ or RSA 2 or equivalent experience

Tools

Electronic and paper-based systems

Job description

Go back Cornwall Partnership NHS Foundation Trust

Podiatry Administrator

The closing date is 28 December 2025

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

Cornwall Foundation Trust podiatry service is looking for a dynamic and enthusiastic individual to join their administration team. The team supports the day to day running Monday - Friday of the countywide podiatry service mainly answering patient appointment queries either by telephone or email, registering referrals and ensuring comprehensive administration support is given to the clinicians when required. The administration team consists of 5 members plus the service's business support supervisor.

Main duties of the job

• Initial administrative stage of patient triage assessment for all new podiatry patients
• Working with other post holder's county wide to ensure that the "Hot Foot Line" (emergency telephone line and email account) is covered 9am to 5pm Mon-Fri, 52 weeks per year.
• To provide full administrative support to various key functions within the podiatry service setting and/or clinical team.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Knowledge and Abilities

• Knowledge of data protection/confidentiality
• Knowledge of RiO

Education, Qualifications and Experience

• General office experience working within a team
• Experience of using electronic and paper based systems
• NVQ or RSA 2 or equivalent experience
• Good general education including English and Maths (To GCSE or equivalent)

Skills and Aptitude

• Ability to prioritise workload. Time management skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cornwall Partnership NHS Foundation Trust