Plumbing & Heating Engineer - Commercial

Reed Specialist Recruitment; Sutton; On-site; GBP 40,000; Full time

Job summary

A family-run business specializing in heating services seeks an experienced Commercial Heating Wet Worker Engineer to join their team in Sutton. The successful candidate will install, maintain, and repair heating systems in residential properties. This full-time role offers a competitive salary of £40,000 plus additional pay for call outs and overtime, excellent benefits, and career progression opportunities. A commitment to high-quality service and safety standards is essential. Flexibility to travel within the area is required.

Benefits

Company van and fuel card

25 days holiday plus Bank Holidays

Pension plan with company contribution

Mental health resources

Cycle-to-work scheme

Qualifications

• Experience with plant rooms, commercial systems, and HIUs is essential.
• Strong mechanical aptitude necessary for the role.

Responsibilities

• Diagnose faults and select appropriate tools for repair.
• Install and maintain radiators and related equipment.
• Perform inspections and replace worn parts as needed.
• Participate in emergency call-out rota (1 in 5).
• Adhere to Health & Safety standards.

Skills

Strong mechanical and technical skills

Excellent problem-solving abilities

Effective time management

Excellent communication skills

Commitment to exceptional customer service

Education

Minimum Level 2 NVQ Plumbing or equivalent

Job description

Commercial Heating Wet Worker Engineer

Location: Sutton - covering Wandsworth (with flexibility to travel)

Salary: £40,000 + Call Out (Minimum £4,000 retainer + paid door-to-door) + Overtime after 5pm finish (Time & Half / Double) - OTE 60k

Employment Type: Full-time

About Us

We are a well-established, family-run business with over 50 years of experience and a reputation for high staff retention. We pride ourselves on strong family values, equal opportunities, and promoting from within. As a Living Wage employer and member of the 5% Club, we invest in our people through training, development, and wellbeing initiatives.

The Role

We are seeking an experienced Commercial Heating Wet Worker Engineer to join our Commercial Service Department. You will be responsible for installing, maintaining, and repairing pipes and fixtures (radiators, cylinders, etc.) associated with district heating systems in residential properties. This includes testing, inspection, fault diagnosis, and delivering repairs to the highest standard.

Key Responsibilities

• Diagnose faults and select appropriate tools / materials for repair
• Install, maintain, and repair radiators, valves, cylinders, thermal stores, tanks, and ancillary equipment
• Upgrade / repair heating and hot water services
• Perform inspections and replace worn parts
• Isolate and cap leaking radiators / valves
• Wire controls for 2- and 3-port valves and immersions
• Complete site logs (written and electronic)
• Respond to callouts for heating / hot water systems, ensuring high first-time fix rates
• Participate in emergency call-out rota (1 in 5)
• Adhere to company Health & Safety standards at all times

What We're Looking For

• Qualifications: Minimum Level 2 NVQ Plumbing or equivalent
• Experience: Plant rooms, commercial systems, and HIUs (essential)
• Strong mechanical and technical skills
• Excellent problem-solving and decision-making abilities
• Effective time management and communication skills
• Commitment to delivering exceptional customer service

Benefits

• Paid weekly
• Company van, fuel card, tools, and van stock provided
• Uniform, mobile phone, and tablet supplied
• 25 days holiday + Bank Holidays (annual leave increases after 5 years)
• Pension: Company contribution 3%, personal contribution 5%
• Mental health resources and cycle-to-work scheme
• Open-door policy and career progression opportunities

Call Out Details

Retainer: £450 / week

Call out paid at time & half (Mon-Sat) and double time