Plumber

London and Quadrant Housing Trust; Greater London; On-site; GBP 40,000; Full time

Job summary

A leading housing association is seeking a Plumber Multi Trade to join their team in Greater London. This permanent role involves performing plumbing repairs and general maintenance across various locations. The ideal candidate will have a background in plumbing, excellent customer service skills, and a strong understanding of health and safety. You will be expected to deliver quality work with a right-first-time approach while engaging effectively with residents. Competitive salary and benefits are included.

Benefits

Excellent pension plan

28 days Annual Leave

Health Cash Plan

Employee Assistance Programme

Qualifications

• Sound working trade knowledge and experience in plumbing.
• Experience within a maintenance or housing environment.
• Ability to deliver excellent customer service.

Responsibilities

• Perform plumbing repairs and replacements for sinks, water tanks, and bathrooms.
• Communicate effectively with residents and prioritize customer satisfaction.
• Work within core hours and be available for call outs.

Skills

Multi trade skills

Plumbing experience

Customer service

Health and safety awareness

Education

NVQ in relevant trade

Tools

Hand tools

Job description

Plumber Multi Trade

Contract Type: Permanent, Full time, 40 hours

Salary: £39,707 per annum

Grade: DM Tech 05

Working Location: Lambeth, Southwark and surrounding areas

Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required

Closing Date: 29th January at 11pm

Interviews will be held at our office in Sidcup on Tuesday 10th February

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Please click here for the role profile - Plumber Role Profile.doc

Benefits include:

Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Previous Applicants May Not Apply - if prior applications were regretted within 12 weeks

Join our Repairs Team at L&Q:

Our South London team repairs team are looking for a Multi trader Plumber to join the team on a permanent basis. The role will cover Lambeth, Southwark and surrounding areas

It is essential to have a manual driving license to carry out this role and your own hand tools (larger tools and specialist equipment will be arranged if needed).

Your impact in the role:

Our plumbers deal with all aspects of Plumbing repairs and replacements of sinks water tanks, and bathrooms. In addition to plumbing they will have associated skills and experience in basic carpentry, tiling, painting/decorating and patch plastering repairs.

We will expect effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock.

Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents. We expect our operatives to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction.

Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service.

What you'll bring:

• Sound working trade knowledge and experience
• Experience gained within a Maintenance, site and/or Housing environment and NVQ.
• Able to deliver excellent customer service
• Right first-time approach
• Health and Safety Conscious
• Previous experience in a similar role
• Wide range of Multi trade skills

If you require any reasonable adjustments at any stage during this process, including application stage, please email [e-mail]

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!