Planning Compliance Officer

Stockton-on-Tees Borough Council; Stockton-on-Tees; Hybrid; GBP 34,000 - 38,000; Full time

Job summary

A local government authority in Stockton-on-Tees is seeking a Planning Compliance Officer. This role involves managing alleged breaches of planning control, engaging with a variety of stakeholders including the public and council members, and utilising excellent interpersonal skills to influence positive outcomes. A proactive and organized individual with regulatory experience is preferred. The position offers a competitive salary and flexible working conditions.

Benefits

Competitive salary

27 days annual leave

Generous Pension Scheme

Learning & development opportunities

Flexible working options

Qualifications

• Relevant experience in a regulatory, investigative or compliance environment.
• Ability to manage conflict, influence and negotiate effectively.
• Customer-focused and proactive approach.

Responsibilities

• Manage a caseload of alleged breaches of planning control.
• Engage with the public, Council Members, and external stakeholders.
• Utilise communication skills to resolve conflicts.

Skills

Regulatory compliance experience

Interpersonal skills

Conflict resolution

Job description

Overview

Do you have experience in regulatory, investigatory or compliance work? Are you proactive and highly organised with a keen eye for detail? Do you pride yourself in your excellent interpersonal skills, especially in conflict resolution?

Look no further! We are delighted to be seeking a Planning Compliance Officer to join our friendly and forward-thinking team here at Stockton-on-Tees Borough Council.

This fast-paced and varied role sits within our Planning Services Team, within the Inclusive Growth, Planning and Development service area. This is an exciting opportunity to become a key member of the service in investigating and managing a caseload of alleged breaches of planning control. Our borough is a unique mix of urban settings, market towns, and rural areas, and our team works across commercial, residential, and environmental projects. This variability makes our work fulfilling and rewarding, giving you the opportunity to support us in creating a lasting and visible impact on the communities we serve.

We are looking for someone who is motivated and resilient and will be able to work both independently and collaboratively across departments and with external partners. As you’ll be engaging with the public, Council Members, and external stakeholders, excellent communication and interpersonal skills are also essential - especially in conflict resolution and influencing positive outcomes.

Responsibilities

• Manage a caseload of alleged breaches of planning control in a regulatory, investigative or compliance environment.
• Engage with the public, Council Members, and external stakeholders to facilitate positive outcomes.
• Utilise strong communication and interpersonal skills to resolve conflicts and influence decisions.

Qualifications and attributes

• Relevant experience in a regulatory, investigative or compliance environment.
• The ability to manage conflict, influence and negotiate effectively to deliver outcomes.
• A customer-focused, proactive approach and ability to manage a diverse caseload.

Benefits and rewards

• A competitive salary of £34,434 - £37,280
• 27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available.
• Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
• Access to a number of other employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.

And that’s not all – you can also work flexibly where you can work part of your week at home.

How to apply

For more information about working for Stockton-on-Tees Borough Council, please visit the Careers section on our website: https://www.stockton.gov.uk/careers

If you would like an informal discussion about the post, please contact Simon Grundy, Planning Services Manager on 01642 528550 or email [e-mail]

Guidance for applicants

You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from [e-mail]. All communication will also appear in the My Messages section of your North East Jobs account.