Planning Co-ordinator

Morrison Utility Services Limited.; Bradford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading infrastructure services company in Bradford seeks an organised individual to manage daily operational workflows, ensuring alignment with company guidelines. The successful candidate will coordinate appointments, build stakeholder relationships, and manage various operational tasks. The role requires strong communication, negotiation skills, and knowledge of the Water Industry. Excellent benefits and a supportive culture are provided, along with career development opportunities.

Benefits

Matched pension scheme

24/7 online GP service

Employee assistance programme

Retail discounts access

Life assurance

Cycle to work scheme

Enhanced parental leave

Recognition and rewards

Bonus scheme

25 days annual leave

Qualifications

• Ability to negotiate and manage stakeholders.
• Proven IT skills and ability to learn systems.
• Strong communication skills at all levels.
• Ability to support teammates effectively.
• Knowledge of Water Industry regulations.
• Passion for customer experience.
• Self-motivated and can work under pressure.
• Capability to maintain client contracts.

Responsibilities

• Manage daily operational workflows.
• Coordinate appointments and monitor correspondence.
• Maintain accurate whereabout reports.
• Build strong relationships with stakeholders.
• Manage filler jobs and provide updates.

Skills

Negotiation skills

IT skills

Strong communication

Team player

Knowledge of Water Industry

Customer service orientation

Self-motivated

Job description

Overview

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We're problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our Demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers.

Responsibilities

We're seeking an organised and proactive individual to manage daily operational workflows. You'll coordinate appointments, monitor email and phone correspondence, and ensure all procedures align with company guidelines. Key responsibilities include geographical routing, jeopardy management, and maintaining accurate whereabouts reports. You'll build strong relationships with internal and external stakeholders, update systems with relevant notes, and compile end-of-shift handovers. The role requires meeting team and individual targets, managing filler jobs when needed, and sharing timely updates with all stakeholders. System management and ad hoc duties are part of this dynamic position.

Qualifications

• Do you have the ability to negotiate and manage stakeholders?
• Have you got proven IT skills & ability to learn systems required to deliver planned activities?
• Do you have strong communication skills & ability to communicate at all levels?
• Are you a strong team player who supports others?
• Do you have knowledge of Water Industry and working within a regulated industry?
• Are you passionate about customer experience and operational delivery?
• Do you have a self‑motivated attitude and work well under pressure?
• Are you passionate and can take responsibility and ownership to maintain our contract with our client YW?

Employer Culture

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We're responsible and go further for our people, clients, communities and the planet
• We're open and seek new and better ways of exceeding expectations
• We're together and as one team; the whole is greater than the sum of the parts
• We're ambitious and embrace opportunity, to lead essential infrastructure services for life

Benefits

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000's of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend - get rewarded for introducing people to us!