Planner

Avove; Bradford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A utility infrastructure company seeks a Planning Coordinator to ensure efficient scheduling for Field Operatives in Bradford. Successful candidates will possess strong people skills and good IT capabilities, particularly in Microsoft Word and Excel. The role involves managing schedules, resolving customer inquiries, and working closely with field teams. The contract is a fixed-term maternity cover for 12 months, offering a range of flexible benefits including holidays and a pension scheme.

Benefits

24 days holiday plus bank holidays

Company pension scheme

Life assurance

Family friendly policies

Flexible lifestyle benefit options

Financial wellbeing programme

Employee assistance program

Volunteering days in the community

Qualifications

• Good interpersonal skills and ability to communicate effectively at all levels.
• Client and customer focused with a drive for improvement.
• Good IT skills especially in Microsoft Word/Excel and strong administrative skills.

Responsibilities

• Plan schedules in line with commercial targets.
• Track Ops non-completions and plan top-up work.
• Collaborate with Stores/Supervisors to complete jobs.
• Resolve customer inquiries and handle incoming calls.
• Build effective relationships with Field Operations.
• Undertake ad-hoc projects as required.

Skills

Interpersonal skills

Customer focus

IT skills (Microsoft Word/Excel)

Administrative skills

Job description

Working here isn’t just a job. You can advance your career at Avove, and we’ll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career.

About the role…

Working with our team of Planners, you will ensure work is coordinated and scheduled efficiently for our Field Operatives. This is role based in our Bradford office.

Please note : this is a fixed term maternity cover contract for 12 months.

What will your day look like…

• Planning a full schedule of works in line with the set targets i.e. commercial, planning ahead by 7 days.
• Keeping a track of Ops non-completions throughout the day and planning top-up work to meet the completion targets.
• Working closely with Stores / Supervisors in order to plan and complete jobs.
• Answering and resolving customer enquiries
• Answering incoming calls from Customer and Yorkshire Water in line with the contract SLA’s
• Building effective working relationships with the Field Operations.
• Undertaking ad-hoc projects as required by the Planning Team Leader.

About you…

This role is perfect for someone with good interpersonal skills and the ability to communicate effectively at all levels. You will be Client and Customer focussed with a drive to move forward and bring betterment in each task that you carry out. You will have good IT skills (particularly in Microsoft Word / Excel) along with strong administrative skills and knowledge of scheduling function.

What’s in it for you…

We offer a rewarding salary that is tailored to your skills and experience. But that’s not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn’t fit all so everyone has access to a variety of flexible benefits that work for you.

• 24 days holiday plus bank holidays
• Company pension scheme
• Life assurance
• Family friendly policies
• A selection of lifestyle benefit options
• Financial wellbeing programme
• Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues
• We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising.

About us…

We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected.

We are an expert, responsible and agile partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment.

Everything we do is designed to drive continual improvement and move life forward.

We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, Scottish Power Energy Networks.

We are an equal opportunities employer.....

We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive. When it comes to inclusion, we’re making sure we keep up the progress with our Communities of Practice, who help us do just that.

What next...

We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process.

If you have any questions, please reach out for an informal discussion