Photocopier / Barcode Field Service Engineer

ZipRecruiter; Reading; On-site; GBP 29,000 - 35,000; Full time

Job summary

A field service company is looking for a Field Service Engineer specializing in photocopiers and MFDs. The role involves maintenance, diagnosis, repair of various printing technologies, and providing on-site technical support. Applicants should have experience in managing MFDs and strong IT skills. This full-time position offers a package of up to £35,000, along with a company vehicle and training opportunities.

Benefits

Company vehicle

Manufacturer-accredited training

Supportive technical team

Qualifications

• Proven experience maintaining and repairing Multi-Functional Devices (MFDs).
• Strong IT and networking skills relevant to print environments.
• Full UK driving licence is essential.

Responsibilities

• Responsible for the maintenance and repair of a broad range of printing technologies.
• Provide technical advice and troubleshooting for clients.
• Complete accurate service records and job reports.

Skills

Maintaining and repairing MFDs

IT and networking skills

Excellent communication skills

Self-motivated and organised

Job description

Overview

ROLE: Photocopier / Barcode FSE

LOCATION: South

TXP are currently seeking a professional and experienced Field Service Engineer specialising in Multi-Functional Devices (MFDs) and photocopiers to join our team. This is a full-time, permanent position supporting our expanding customer portfolio throughout Southern England. The role is ideal for individuals who take pride in delivering high standards of service and enjoy working collaboratively within a committed and quality-driven team.

Responsibilities

• The successful candidate will be responsible for the maintenance, diagnosis, and repair of a broad range of printing technologies, including: Multi-Functional Devices (MFDs) from various manufacturers.
• Thermal Barcode Printers.
• Wide Format Printers.
• Light Production Printers.
• Basic networking support (e.g., scan-to-folder/email configuration, device connectivity).
• Providing technical advice and on-site troubleshooting for clients and colleagues.
• Supporting team members and sharing technical expertise.
• Completing accurate service records and job reports.
• Participating in ongoing professional development through manufacturer and internal training.

Pre-Sales & Commercial Development Opportunity: This role includes a valuable pre-sales element, allowing engineers to identify and recommend upgrade or replacement solutions during service visits.

Qualifications

• Proven experience maintaining and repairing MFDs and related print hardware.
• Familiarity with thermal and wide-format printing equipment (training available).
• Strong IT and networking skills relevant to print environments (TCP/IP, SMB, scan-to-email/folder, etc.).
• Excellent written and verbal communication skills.
• Self-motivated and well-organised, with the ability to manage workload independently.
• Professional and courteous when dealing with clients on-site.
• Full UK driving licence is essential.

Package: up to £35,000. Company vehicle, laptop, mobile phone, and necessary tools. Manufacturer-accredited training across all technologies. Supportive technical team and structured onboarding. Clear progression pathway into pre-sales, account management, or technical leadership. Stable and growing business with a presence and a reputation for quality.

How to Apply

To express your interest, please submit your CV along with a brief covering note outlining your suitability for the role.