Pharmacy Technician

The Park Surgery; Great Yarmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare provider in Great Yarmouth is seeking a Pharmacy Technician to oversee medication reconciliation and support effective prescribing practices. The ideal candidate will be registered with the GPhC, possess NVQ3 or equivalent, and have at least 3 years' experience in a primary care setting. Strong communication and organizational skills are essential for this role, which entails working closely with healthcare teams to optimize patient outcomes.

Qualifications

• Registered with the GPhC as a Pharmacy Technician.
• Experience of working as a Pharmacy Technician for 3+ years.
• Ability to work flexibly with the ability to travel between sites.

Responsibilities

• Undertake medicines reconciliation as per protocols.
• Provide medication review services to patients.
• Support the development of repeat prescribing protocols.

Skills

Excellent communication skills

Good organisational skills

Ability to work under pressure

Time management skills

Self-motivated

Education

Registered with the GPhC as a Pharmacy Technician

Pharmacy Technician NVQ3 or equivalent

Medicines reconciliation Certificate or equivalent

Tools

SystemOne

Job description

To support the Great Yarmouth and Northern Villages Primary Care Network to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.

To support the Primary Care Network in working with the PCN Senior Clinical Pharmacist and Care Home MDTs to facilitate delivery of the PCN Care Home DES.

The role will also include training and development of administrators to support improved co-ordination and effective pharmacy administration within general practice, especially with relation to repeat prescribing systems and processes.

Note the Pharmacy Technician will be supervised and managed by the PCN Senior Clinical Pharmacist.

Main duties of the job

To undertake medicines reconciliation in accordance with Practice & PCN protocols and to update patients medical records / prescribing accordingly.

To work with Practice and Care Home MDTs to facilitate delivery of the PCN Care Home DES with regard to Structured Med Reviews.

To support the achievement of the Practices prescribing Quality and Outcomes Framework, Prescribing Improvement and audit targets.

Working with the Practices to contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems.

To provide advice to GPs, staff, Care Home staff, patients and their carers regarding changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.

To participate in med audits.

To support the Practices to provide medication reviews, patient information leaflets, medicine awareness; and to undertake community visits as appropriate.

To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement.

To advise on the sourcing and safe management of medicines as appropriate.

Be responsible for the organisation, planning and of own workload to meet set deadlines.

About us

The Great Yarmouth and Northern Villages Primary Care Network are made up of 4 practices:

The Park Surgery, East Norfolk Medical Practice, Fleggburgh surgery and Coastal Partnership.

We have a strong working relationship and a common goal to improve the lives of our locality. We are looking for two hard working enthusiastic individuals to join our expanding team and support us in delivering our PCN goals.

Job responsibilities

additional responsibilities include but are not limited to:

• Responsibility for administration
• Other duties and responsibilities to be undertaken may include any or all the items in the following list:
• Taking messages and passing on information as appropriate.
• Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures.
• Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers.
• Helping to maintain a positive, patient focussed culture.
• Helping to maintain a positive, supportive culture across all practices teams.
• Any other duties commensurate with this position.
• Duties will vary from time to time under the direction of the partners / practice managers dependent on current and evolving practice workload and staffing levels.

Patient services

To provide medication review services to patients in the practices, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.

To support the ICB and Practice medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing.

To help plan, develop and support the introduction of new working processes within the PCN and Practices to optimise the quality of prescribing.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures.

This will include:

Using personal security systems within the workplace according to PCN and Practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Actively reporting of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control and other mandatory training (minimum annually)

Person Specification

Qualifications

• Registered with the GPhC as a Pharmacy Technician
• Pharmacy Technician NVQ3 or equivalent
• Excellent communication skills, both verbal and written
• Good organisational skills
• Ability to work under pressure in a busy environment
• Ability to work as part of a team
• Time management skills. Ability to plan, prioritise and organise workload
• Awareness and understanding of competency requirements and boundaries of ones own practice.
• Continued commitment to improve skills and ability in new areas of work
• Knowledge of audit and research
• Self-motivated, able to work collaboratively and independently
• Understanding of clinical governance and risk management
• Ability to work flexibly with the ability to travel between sites.
• Clean/valid driving licence
• Medicines reconciliation Certificate or equivalent
• Experience of prescribing/clinical systems such as SystemOne
• Recent previous experience within comparable role in General Practice
• Previous experience working within a patient facing role
• Awareness of NHS Medicines Management and Optimisation processes

Experience

• Experience of working in primary care
• Experience of working in a GP practice
• Experience of working as a Pharmacy Technician for 3+ years

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.