Pharmacy Technician

NHS; Consett; On-site; GBP 25,000 - 35,000; Full time

Job summary

A medical practice in Consett is seeking a Pharmacy Technician to enhance patient care. Key responsibilities include medicine optimisation, patient support and managing prescribing queries. The ideal candidate will possess NVQ level 3 in Pharmacy Services and have experience within the NHS. This position offers opportunities for ongoing training and development.

Qualifications

• Good standard of general education required.
• Evidence of ongoing CPD.
• Ability to cope under pressure.

Responsibilities

• Support the practice team for efficient medicine optimisation.
• Respond to medication-related queries from patients and staff.
• Maintain accurate record-keeping in clinical notes.
• Support the practice in implementing national prescribing policies.

Skills

Excellent interpersonal skills

Ability to organise and prioritise workloads

Experience in prescribing within clinical systems

Excellent IT skills

Ability to deal professionally with the public

Ability to multi-task

Education

NVQ level 3 Pharmacy Services (or equivalent)

Qualified and registered with the GPhc as a pharmacy technician

Tools

SystmOne

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Consett Medical Centre is looking to recruit a Pharmacy Technician to join an established pharmacy team to maximise safe, cost-effective prescribing to improve the quality of patient care.

Main duties of the job

The postholder will help patients get the best from their medicines, use existing protocols to maximise cost-effective prescribing, improve repeat prescribing processes, minimising clinical risk and reducing avoidable wasted medicines.

In addition, the post holder will develop and encourage a positive culture of medicines optimisation principles to assist the practice achieve local and national medicines related objectives.

About us

Consett Medical Centre is a large GP Practice with over 17,000 patients. This job description is intended as guide to the principal duties and responsibilities of the post. It must not be regarded as precisely defining all duties and will be subject to amendment in the light of developing practice needs. Successful candidate will be expected to engage in any training to meet the demands of the role.

Job responsibilities

General Responsibilities

• Support the practice team to ensure efficient medicine optimisation processes are being followed.
• Follow shared care protocols and increase the quality and safety of prescribing through medicine safety initiative and project work.
• Respond to medication related queries generated by patients, GPs, other health care professionals and staff including repeat prescribing, medication review, medicines reconciliation and supply issues with medications.
• Review of and actioning of clinic letters and hospital discharge summaries for changes to medication and medication related monitoring.
• Acting upon tasks arising from secondary care correspondence.
• Support of the practice reception team in streaming general prescription requests, to enable GPs, nurses and clinical pharmacists to review the more clinically complex requests.
• Support patients to manage their medications, including provision of patient information and medication counselling, arrangement of monitored dosage systems, synchronisation of patient's medication and setting up of electronic repeat dispensing under the supervision of the pharmacy team.
• Work with practice team to highlight patients who require ongoing monitoring and to promote patients to attend appointments for long term monitoring.
• Action acute medication requests.
• Maintain accurate and contemporaneous record keeping in clinical notes.
• Support the practice to deliver PCN DES, QOF, QASI and locally commissioned enhanced services.
• Support the practice in reviewing and developing practice policies for CQC requirements.
• Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
• Present at patient group meetings or appropriate events to give advice on the appropriate use of medicines.
• Attend and participate in training programmes as a part of continuous education.
• Ensure adherence to own professional revalidation and ensuring own competency is up to date for current role.
• Assist with the provision of medication related training and education sessions for the practice team and other clinical and non-clinical teams.

KNOWLEDGE,SKILLS AND EXPERTISE REQUIRED:

Excellent interpersonal skills including ability to work as part of a team and the ability to motivate others.

Ability to organise and prioritise workloads.

Ability to complete work within defined timescales.

Ability to multi-task and perform under stressful situations with a can-do attitude.

Demonstrate tact, diplomacy and tolerance at all times, with utmost importance given to patient care.

Experience of prescribing within clinical systems.

COMMUNICATIONS AND WORKING RELATIONSHIPS:

Reports to the Practice Pharmacist Team on a day-to-day basis.

Leads with all practice staff, attached staff, external agencies including CCG staff and members of the public.

Maintain confidentiality.

Person Specification

Qualifications

• Good standard of general education and vocational qualifications, NVQ level 3 Pharmacy Services (or equivalent), Primary Care Pharmacy Education Pathway (PCPEP) or willingness to complete, Qualified and registered with the GPhc as a pharmacy technician, Evidence of ongoing CPD.

Experience

• Ability to deal professionally and efficiently with members of the public and other members of the multidisciplinary team, Genuinely passionate about patient/customer care, Must be able to demonstrate a flexible approach and cope under pressure on a daily basis, Understanding of prescribing and medicines management issues, Proven experience in challenging and constantly changing working environment, Ability to develop good communication links with staff at all levels and other agencies, Ability to organise and prioritise workload, Excellent IT skills, knowledge of software packages including Microsoft Word/Excel/ Outlook/Teams.
• Experience of working within the NHS/Public sector, Experience working with SystmOne.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.