Pharmacy Homecare Administrator

University Hospitals Sussex NHS Foundation Trust; Brighton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare trust in Brighton is seeking a Homecare Administrator to ensure the safe delivery of homecare medicines. The role involves processing prescriptions, managing queries, and working with pharmacy teams to maintain accurate records. This position requires strong IT skills, attention to detail, and a professional approach. The Homecare Administrator will serve as the first point of contact for patient queries, contributing to service improvement and supporting team training. Opportunities for learning and development are available within a supportive environment.

Benefits

Flexible working options

Extensive wellbeing programme

Staff Networks for support

Qualifications

• Experience in data management and record keeping.
• Ability to handle patient queries effectively.
• Commitment to maintaining compliance with SOPs and confidentiality.

Responsibilities

• Maintain data systems and records accurately.
• Process prescriptions and invoices via the CMM system.
• Assist with patient registration onto the scheme.

Skills

Strong IT skills

Attention to detail

Professionalism

Teamwork

Patient-facing communication

Tools

CMM system

Pharmacy computer system

Job description

Responsibilities

The role includes maintaining data systems and records accurately; effectively dealing with queries from patients or homecare supplier; generating orders and processing through the pharmacy computer system, checking invoices for accuracy and providing assistance with patient registration onto the scheme. This post holder will be required to work autonomously with minimal supervision and as part of a team with clinical staff to deliver the highest standards of administrative homecare support possible for patients and staff.

Key Details

The Homecare admin plays a vital role in supporting the safe, efficient delivery of homecare medicines across University Hospitals Sussex NHS Foundation Trust. Working with patients, pharmacy teams, homecare providers, and clinical staff, the post holder coordinates medicine supply, processes prescriptions and invoices via the CMM system, and ensures accurate record-keeping. They act as the first point of contact for patient queries, helping resolve delivery issues and escalating concerns appropriately. The role involves patient-facing communication, registration support, data reporting, and maintaining compliance with SOPs and confidentiality standards. The post holder participates in rota-based working (including weekends/bank holidays), contributes to service improvement, and supports the training of new staff. This position requires strong IT skills, attention to detail, and a commitment to professionalism, teamwork, and high-quality patient care.

Diversity & Inclusion

At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.

Values & Wellbeing

We treat our patients & staff with the same compassion & empathy we expect for ourselves. We’re here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme, for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

Learning & Development

As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop. We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.

Application

We look forward to receiving your application & the start of your journey with UHSx.

Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/

For further details / informal visits contact: Name: Alison Danahay
Job title: Homecare Manager
Email address: [e-mail]
Telephone number: 01273 6967767
Mon - Thurs