Pet Care Concierge & Front Desk Host

Creature Comforts; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A caring veterinary clinic in the City of London is seeking a friendly Practice Host to greet clients and their pets, schedule appointments, and assist with client inquiries. The ideal candidate should have excellent communication skills, a love for animals, and the ability to thrive in a fast-paced environment. This position offers a welcoming atmosphere and benefits including 25 days of annual leave and a collaborative team culture.

Benefits

25 days annual leave

Birthday off

Salary sacrifice pension scheme

Company social events

Qualifications

• Detail-oriented and friendly with a love for animals.
• Ability to maintain a tidy and welcoming reception area.
• Experience in customer service is a plus.

Responsibilities

• Greet clients and their pets warmly.
• Answer phone calls and respond to emails.
• Assist with bookings and client inquiries.
• Collaborate with team members for smooth operations.
• Address client concerns effectively.

Skills

Excellent communication skills

Ability to handle stressful situations

Organizational skills

Empathy

Job description

A caring veterinary clinic in the City of London is seeking a friendly Practice Host to greet clients and their pets, schedule appointments, and assist with client inquiries. The ideal candidate should have excellent communication skills, a love for animals, and the ability to thrive in a fast-paced environment. This position offers a welcoming atmosphere and benefits including 25 days of annual leave and a collaborative team culture.