Pet Care Concierge: Client Services (Part-Time)

Vets for Pets; Amesbury; In loco; GBP 14.000 - 17.000; Part-time

Vantaggi offerti da questo lavoro

20% discount at Vet Group

Discounts & cashbacks

In-house career development

Pension and holiday allowance

Onsite parking

Descrizione del lavoro

Amesbury Vets for Pets is seeking a part-time Client Care Advisor to join our welcoming team. You’ll be the first point of contact for clients and their pets, ensuring a positive experience from arrival to departure while guiding them through our services.

This 30-hour-per-week role includes one in four Saturday mornings. You’ll handle bookings and payments, support the clinical team, and help keep the reception running smoothly using our online booking system.

Competenze

• You are the friendly and welcoming face for clients and their pets when they arrive.
• You keep up-to-date with practice services and any additional services available.
• You stay calm, attentive and focused on client needs.

Mansioni

• Greet clients and provide guidance and expertise.
• Manage payments and future bookings confidently.
• Coordinate day-to-day routines using our online booking system.

Conoscenze

Customer service

Client relationship building

Calm under pressure

Computer literacy

Strumenti

Online booking system

Descrizione del lavoro

Amesbury Vets for Pets is seeking a part-time Client Care Advisor to join our welcoming team. You’ll be the first point of contact for clients and their pets, ensuring a positive experience from arrival to departure while guiding them through our services.

This 30-hour-per-week role includes one in four Saturday mornings. You’ll handle bookings and payments, support the clinical team, and help keep the reception running smoothly using our online booking system.