Personal Banker: Elevate Customer Experience & Growth

NatWest Group; Liverpool; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading financial services company is hiring a Customer Service Personal Banker in Liverpool to support branch customers in achieving their financial goals. You will engage customers with proactive conversations, assist with banking requests, and promote financial products. This role offers a competitive salary starting at £26,010, alongside extensive training and development opportunities. Flexibility in working hours, including some weekends and bank holidays, is essential. Enjoy generous benefits including holiday entitlement and retirement contributions.

Benefits

Flexible reward programme

Generous holiday entitlement of 33 days

Monthly retirement fund contribution

Qualifications

• Motivated to develop career and customer-centric.
• Determined to continuously improve service while meeting goals.

Responsibilities

• Guide customers in achieving their financial goals.
• Complete general banking requests like payments and transfers.
• Identify opportunities to assist with financial products.

Skills

Customer service orientation

Strong communication skills

Attention to detail

Ability to work under pressure

Interpersonal skills

Job description

A leading financial services company is hiring a Customer Service Personal Banker in Liverpool to support branch customers in achieving their financial goals. You will engage customers with proactive conversations, assist with banking requests, and promote financial products. This role offers a competitive salary starting at £26,010, alongside extensive training and development opportunities. Flexibility in working hours, including some weekends and bank holidays, is essential. Enjoy generous benefits including holiday entitlement and retirement contributions.