Personal Banker: Customer-Focused Service & Growth

NatWest Group; Liverpool; On-site; GBP 27,000; Full time

Job summary

A major UK banking institution is seeking a Customer Service Personal Banker in Liverpool to provide outstanding service to branch customers. You will foster the achievement of their financial goals through proactive conversations and identifying opportunities for banking solutions. This role offers a competitive starting salary of £26,010 alongside a variety of benefits including generous holiday entitlement and ongoing professional development to enhance your career. Flexibility in hours is essential as you'll work during branch opening times.

Benefits

Flexible reward program

33 days holiday entitlement

Monthly retirement fund contribution

Qualifications

• Motivated to develop your career with a customer-centric approach.
• Ability to thrive under pressure and improve customer service.
• Commitment to developing new skills and responsibilities.

Responsibilities

• Guide and support customers to achieve their financial goals.
• Handle banking requests like payments and balance inquiries.
• Help customers understand various banking services and products.
• Identify opportunities for simple financial solutions.

Skills

Customer service passion

Strong communication skills

Attention to detail

Interpersonal skills

Team collaboration

Job description

A major UK banking institution is seeking a Customer Service Personal Banker in Liverpool to provide outstanding service to branch customers. You will foster the achievement of their financial goals through proactive conversations and identifying opportunities for banking solutions. This role offers a competitive starting salary of £26,010 alongside a variety of benefits including generous holiday entitlement and ongoing professional development to enhance your career. Flexibility in hours is essential as you'll work during branch opening times.