Personal Banker: Customer-First Banking & Career Growth

NatWest Group; Trubshaw; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading banking institution seeks a Customer Service, Personal Banker in Newcastle Under Lyme. You will support customers in their financial journeys by facilitating banking requests and enhancing their overall experience. Your role requires strong communication skills and a passion for customer service, along with the ability to handle pressure and work collaboratively. A competitive starting salary of £26,010 and generous benefits await the right candidate.

Benefits

Range of protection and healthcare benefits

Generous holiday entitlement of 33 days

Monthly contribution to retirement fund

Qualifications

• Motivated and driven to develop career.
• Customer-centric approach to work.
• Ability to thrive under pressure.

Responsibilities

• Guide and support customers in achieving financial goals.
• Handle banking requests like payments and transfers.
• Collaborate with teams to enhance customer experience.

Skills

Strong communication skills

Customer service passion

Attention to detail

Interpersonal skills

Job description

A leading banking institution seeks a Customer Service, Personal Banker in Newcastle Under Lyme. You will support customers in their financial journeys by facilitating banking requests and enhancing their overall experience. Your role requires strong communication skills and a passion for customer service, along with the ability to handle pressure and work collaboratively. A competitive starting salary of £26,010 and generous benefits await the right candidate.