Permanent Receptionist & Guest Experience Lead – Leeds

Premier Inn; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel chain is seeking a Receptionist for their Leeds City Centre location. As the welcoming face of the hotel, you'll engage with guests using your friendly personality and strong customer service skills. With a focus on ensuring guests’ comfort, you'll handle check-ins, collaborate with housekeeping, and feel supported by excellent training. This permanent position offers up to £12.56 per hour for a 24-hour work week and various discounts and perks after joining.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Company pension scheme

Complimentary breakfast for 2 when joining

Qualifications

• A passion for providing excellent customer service.
• Ability to work well within a team.

Responsibilities

• Welcome guests with a friendly smile.
• Assist in making rooms perfect with housekeeping.
• Support hotel operations and admin tasks.

Skills

Customer service skills

Friendly personality

Job description

A leading hotel chain is seeking a Receptionist for their Leeds City Centre location. As the welcoming face of the hotel, you'll engage with guests using your friendly personality and strong customer service skills. With a focus on ensuring guests’ comfort, you'll handle check-ins, collaborate with housekeeping, and feel supported by excellent training. This permanent position offers up to £12.56 per hour for a 24-hour work week and various discounts and perks after joining.