Performance officer

Office Angels; Hounslow; Hybrid; GBP 34,000 - 40,000; Part time

Job summary

A reputable employment agency is looking for a detail-oriented Performance Officer to join their team in Hounslow. This temporary position involves analyzing KPIs, supporting performance management, and implementing monitoring systems. Ideal candidates should have strong Microsoft skills and excellent communication abilities, thriving in a collaborative environment. This role offers a competitive salary and the opportunity for remote work after probation.

Qualifications

• Passionate about performance management.
• Detail-oriented and able to analyze KPIs.

Responsibilities

• Analyze and report on KPIs.
• Support Business Manager in managing performance issues.
• Implement monitoring systems for performance targets.
• Assist in development of performance strategies.
• Manage non-compliance information.

Skills

Strong knowledge of Microsoft packages

Excellent communication skills

Proactive attitude

Job description

Overview

Join Our Team as a Performance Officer!

Are you passionate about performance management and eager to make a difference in the service industry? Our client is seeking a dedicated and detail-oriented Performance Officer to join their dynamic team on a temporary contract basis in Hounslow. If you thrive in a fast-paced environment and enjoy collaborating with others, this opportunity is for you!

Location: Hounslow (Just a 12-minute walk from Hounslow East train station)

Contract Type: Temporary, £40,000 PA, Monday to Friday (1 day remote after successful probation)

Key Responsibilities

• Analyze and report on KPIs through the management of Confirm Dashboards.
• Support the Business Manager in effectively managing departmental performance issues.
• Implement and maintain monitoring systems for performance targets.
• Assist in the development of performance strategies to drive continuous improvement.
• Manage non-compliance information and facilitate Paymech meetings.
• Compile and submit Monthly Monitoring Reports and Annual Service Reports.
• Communicate performance-related issues through presentations and reports.
• Coordinate the Internal Audit Plan and ensure timely audits.
• Conduct root cause analysis and support corrective action plans.
• Compile Health and Safety statistics and exposure hours.

What We're Looking For

• Strong knowledge of Microsoft packages, including Visio, Excel, and PowerPoint.
• Excellent communication skills and a proactive attitude.
• A commitment to fostering a positive team environment and supporting company values.

Why Join Us?

Work with a supportive team committed to excellence and improvement. Gain valuable experience in performance management within the service industry. Opportunity to contribute to meaningful projects and make a real impact.

How to Apply

If you're ready to take on this exciting challenge and help shape the future of performance management, please submit your CV and a cover letter outlining your relevant experience.

Join our client's team and help drive performance excellence!

Note: This role is temporary, and candidates must be able to commit to the duration of the contract.

Let's make a difference together!

Equal Opportunity and Accessibility

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.