Performance Analyst: Data-Driven Digital Services

Capgemini; United Kingdom; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A leading global technology consulting firm in the UK is hiring a Performance Analyst to develop frameworks and analyze service performance. This is essential for enhancing digital services and involves collaboration with multidisciplinary teams. Candidates should have proven experience in performance analysis, proficiency in data analysis tools like Excel and Python, and a strong understanding of agile methodologies. The role supports a hybrid work environment requiring a minimum of 2 days in office. Competitive benefits are included.

Benefits

Training and development opportunities

Peer recognition program

Flexible benefits

Qualifications

• Proven experience in performance analysis, data analytics, or related field.
• Experience designing and implementing service performance measurement frameworks.
• Ability to build relationships and translate data for users.

Responsibilities

• Define, collect, and analyze performance data.
• Develop and maintain dashboards to communicate insights.
• Collaborate with teams to embed data-driven decision-making.

Skills

Performance analysis

Data analytics

Data visualization

Agile methodologies

User-centered design

Communication

Education

Relevant performance analysis qualification

Professional certifications or equivalent experience

Tools

Excel

SQL

Python

R

Power BI

Tableau

Job description

A leading global technology consulting firm in the UK is hiring a Performance Analyst to develop frameworks and analyze service performance. This is essential for enhancing digital services and involves collaboration with multidisciplinary teams. Candidates should have proven experience in performance analysis, proficiency in data analysis tools like Excel and Python, and a strong understanding of agile methodologies. The role supports a hybrid work environment requiring a minimum of 2 days in office. Competitive benefits are included.