People Team Advisor

New Forest Care Ltd; Southampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A residential care provider is seeking an HR Advisor in Southampton. The role involves managing HR queries, advising management on employee relations, and overseeing case management with empathy. Candidates should have at least 2 years of HR Generalist experience and a CIPD Level 3 qualification. Attractive perks include enhanced annual leave, company sick pay, and a comprehensive Employee Assistance Programme.

Benefits

Enhanced Annual Leave

Company Sick Pay Scheme

Company Paid Maternity & Paternity Leave

Reward and Discount scheme

Refer a friend bonus

Free eye test and contribution towards frames

Comprehensive Employee Assistance Programme

Free Parking

Ongoing recognition vouchers

Qualifications

• 2+ years HR Generalist experience required.
• Experience in managing cases with a commercial and empathetic approach.
• Experience in high volume, agile HR environments.

Responsibilities

• Be a main point of contact for HR queries.
• Advise managers on employee relations issues.
• Manage a caseload of HR cases.

Skills

Case management experience

HR knowledge

Empathy and communication

Education

CIPD Level 3

CIPD Level 5 (desirable)

Job description

The Human Resources function within New Forest Care plays an integral part in supporting our businesses' and is known internally as the People Team. It offers professional HR support and guidance to each area of the organisation.

Role Overview

People Team (HR) Advisor
Working Hours: 37.5 hours per week Monday to Friday 9am to 5:00pm (Part Time Consider)
Location: Office Based - Hythe, Hampshire
Salary: up to £ แกรม and DOE

The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.

What you will be doing

• Be one of the main points of contact for all HR queries within the team, advising remotely via MS Teams and face to face
• Advise and guide our Operational managers on issues related to employee relations in line with Company policy and ACAS best practice
• Advise and guide our colleagues in an empathetic manner on issues related to employee relations in line with Company policy and ACAS best practice
• Manage an ongoing generalist caseload including and not limited to Family Friendly Leave, Disciplinary, Capability, Grievance and Long‑Term Sickness
• Manage all administrative paperwork in relation to case work in line with the HR Team SLAs
• Ensure that all HR case data is kept up to date and managed in line with the HR Team SLAs
• Manage a case load of colleagues referred to our Occupational Health Provider, following up with managers and colleagues to embed reasonable adjustments and wellbeing
• Provide support to the Head of the People Team

What we're looking for

• Experience in managing cases from a risk perspective with both a commercial but empathetic approach
• Highly experienced in case management in a high volume, agile environment
• Experienced in use of a case log
• 2+ years HR Generalist experience
• CIPD L3 essential; CIPD L5 or working towards it desirable
• Experience fio HR Bamboo is not expected but would be advantageous

About New Forest Care

New Forest Care is a bespoke residential, education and therapeutic childcare provider dedicated to providing unconditional care to the most vulnerable children and young people. Our approach is flexible and adaptable, working with local authorities, parents and carers. We are advocates of our children, and putting their safety and well‑being first is at the centre of our decision making.

Established in June 2001, we have 12 small‑scale residential children’s homes and 7 school sites that also accept day students who are not in our care. Our education.player facilities which are Ofsted rated as “Outstanding”, also include a school farm and Outdoor Learning Centre, along with a Forest School. We are based mainly in the Southampton Waterside Area and Romsey.

Why work for New Forest Care?

New Forest Care wants to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

• Enhanced Annual Leave depending on length of service
• Company Sick Pay Scheme
• Company Paid Maternity & Paternity Leave
• Reward and Discount scheme
• Refer a friend bonus
• Free eye test and a contribution towards the frames
• A comprehensive Employee Assistance Programme
• Free Parking
• Regular Employment Engagement including ongoing recognition vouchers

All roles are subject to DBS; any offer made will be conditional until checks are completed to a satisfactory standard.

New Forest Care is committed to safeguarding and promoting the welfare of Children and Young People, applicants must be willing to undergo appropriate child protection screening, including employment references LBDBS check.