People Services Assistant

The Methodist Church in Britain; West of England; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

22 days' paid annual leave (rises to 2

Fully-funded Medicash Health Plan

Free enhanced DBS check

Blue Light Card discounts and Cycle to

Pension scheme with death in service

Company sick pay linked to length of

Care First Employee Assistance Program

£200 refer a friend bonus

Job summary

Brunelcare is seeking a full-time People Services Assistant to join the people services team. You will be the first point of contact for colleagues and external contacts on people services requests, processing new starters, changes to contracts and leavers with payroll and DBS checks.

The role also supports managers with recruitment and provides guidance on the HR system, ensuring paperwork meets legal and policy requirements and that DBS results are logged accurately.

Qualifications

• At least one year of general administrative experience.
• Strong IT and Excel skills.
• Confident using multiple computer systems.
• Excellent customer service and communication abilities.

Responsibilities

• Be the first point of contact for colleagues and external contacts on people services requests.
• Process new starters, changes and leavers with payroll and DBS checks.
• Review DBS applications and log results when returned.
• Support managers with recruitment using the applicant tracking system.
• Add new colleagues to the people information system and verify paperwork.
• Process leavers and calculate payments due.
• Log and file completed achievement reviews.
• Assist in people projects and HR reporting.

Skills

Administrative experience

IT skills

Excel

Phone/face-to-face communication

Team player

Customer service

Tools

Applicant tracking system

Job description

This People Services Assistant post sits in the people services team at Brunelcare, a charity, as a full-time role. The post-holder is the first point of contact for colleagues and outside contacts on people services requests, processing new starters, contract changes and leavers with payroll and reviewing DBS applications. The job also supports managers with recruitment and advice on the HR system. Candidates need at least one year of general administrative experience and strong IT and Excel skills.

What the job involves

• First point of contact for colleagues and external contacts on people services process requests
• Process new starters, contractual changes and leavers correctly, working with payroll
• Review and approve DBS applications and log results when returned
• Support managers to recruit using the applicant tracking system
• Add new colleagues accurately to the people information system and check paperwork meets legal and policy requirements
• Process paperwork for leavers and calculate any payments due
• Log and file completed achievement reviews
• Work with people partnering and development colleagues so starters and existing colleagues have a positive experience
• Advise managers on the HR system so they can run reports
• Take part in people projects detailed in the People Plan

Experience

• At least one year's general administrative experience

Skills & knowledge

• Strong IT and Excel skills
• Confident using a variety of computer systems
• Organised and approachable
• Confident speaking on the phone, in person and on video calls
• Enjoys working as part of a team
• Focus on delivering exceptional customer service

Nice to have

• Some people services experience

What's offered

• 22 days' paid annual leave, rising to 25 days after 5 years' service (pro-rata)
• Fully-funded Medicash Health Plan, saving up to £995 on health essentials, with telephone and video GP access
• Free enhanced DBS check
• Blue Light Card discounts and Cycle to Work Scheme
• Pension scheme with death in service cover
• Company sick pay linked to length of service
• Care First Employee Assistance Programme and in-house Mental Health First Aiders
• £200 refer a friend bonus