People Services Coordinator

The Methodist Church in Britain; Horley; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Generous annual leave

NHS pension

Leadership development programme

Cycle to Work Scheme

Employee Assistance Programme

Enhanced parental pay

NHS discounts

Secondments

Job summary

Alliance for Better Care is recruiting for a permanent People Services role within the people team. The role covers recruitment advertising, selection, onboarding, payroll liaison and HR reporting, with hybrid working between home and office.

Level 3 CIPD or equivalent HR experience is essential, with both full-time and part-time hours considered. The successful candidate will manage end-to-end HR processes, maintain HRIS and provide first-line advice on people management, reporting and

Qualifications

• Level 3 CIPD or equivalent experience.
• HR experience including DBS checks and references.
• Ability to work in a team and independently.
• Excellent knowledge of UK employment law and HR practice.
• Strong IT skills: Outlook, Word, Excel, PowerPoint.
• Experience with HRIS and payroll liaison.

Responsibilities

• Advertise roles on NHS Jobs, Recruit, Indeed, LinkedIn and other relevant sites.
• Manage the selection process from shortlisting to arranging interviews, keeping hiring managers informed.
• Carry out full onboarding for new clinical and non-clinical staff in line with CQC requirements.
• Identify employment status and collate and validate the documents needed.
• Coordinate induction for new starters, contract variations and leavers questionnaires.
• Update payroll on starters, leavers and changes to staff terms and conditions.
• Support learning and development administration and the Learning Management System.
• Keep HRIS, recruitment trackers and personnel files accurate and secure.
• Provide first line advice to staff and line managers on people management queries and policies.
• Produce routine and ad-hoc reports from HRIS, trackers and other reporting tools.
• Administer employee engagement and exit surveys, including communications, action plans and results.
• Support People Services projects and maintain job descriptions, induction tools and the employee handbook.

Skills

Employment law knowledge

HR administration

MS Office

HRIS systems

Data privacy

Customer service

Education

Level 3 CIPD or equivalent

Tools

HRIS software

CezanneHR

Kallidus LMS

Job description

This permanent People Services role sits in the people team at Alliance for Better Care, a GP federation working with practices across Sussex and Surrey. The work centres on recruitment advertising and selection, onboarding, employee lifecycle administration, payroll liaison and HR reporting. Hybrid working between home and office is offered, with full-time and part-time hours considered. Level 3 CIPD or equivalent HR experience is essential.

What the job involves

• Advertise roles on NHS Jobs, Recruit, Indeed, LinkedIn and other relevant sites
• Manage the selection process from shortlisting to arranging interviews, keeping hiring managers informed
• Carry out full onboarding for new clinical and non-clinical staff in line with CQC requirements
• Identify employment status and collate and validate the documents needed
• Coordinate induction for new starters, contract variations and leavers questionnaires
• Update payroll on starters, leavers and changes to staff terms and conditions
• Support learning and development administration and the Learning Management System
• Keep HRIS, recruitment trackers and personnel files accurate and secure
• Provide first line advice to staff and line managers on people management queries and policies
• Produce routine and ad-hoc reports from HRIS, trackers and other reporting tools
• Administer employee engagement and exit surveys, including communications, action plans and results
• Support People Services projects and maintain job descriptions, induction tools and the employee handbook

What’s required

Qualifications

• Level 3 CIPD or equivalent experience

Experience

• People Services or HR experience, including pre-employment checks such as DBS applications and references
• Working as part of a team and independently
• Client-facing roles and customer service
• Dealing with the public and with sensitive, confidential information

Skills & knowledge

• Knowledge of current UK employment law and HR practice
• Intermediate IT skills in Outlook, Word, Excel and PowerPoint
• Working knowledge of HRIS
• Understanding of confidentiality and the Data Protection Act
• Understanding of CQC governance and requirements for healthcare roles
• Excellent written, verbal and customer service skills

Other

• Champion of equality and valuing diversity
• Ability to maintain trust
• Professional, calm and efficient manner
• Positive and flexible approach to work
• Ability to work flexibly and remotely, use initiative, prioritise and meet deadlines

Nice to have

• Knowledge of the NHS
• Commitment to and evidence of continuing professional development (CPD)
• Experience of working in healthcare
• Good knowledge of CezanneHR and Kallidus learning management system

What’s offered

• Generous annual leave allowance
• Access to NHS pension
• Bespoke training programme and Leadership Development Programme
• Cycle to Work Scheme and salary sacrifice for technology and electric vehicles
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• NHS discounts
• Opportunities for secondments