People Services Assistant

Brunelcare; West of England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Paid annual leave

Medicash Health Plan

Free DBS Check

Blue Light Card discounts

Cycle to Work Scheme

Pension scheme

Death In Service

Employee Assistance Programme

Refer a friend bonus

Job summary

Brunelcare is hiring a People Services Assistant to be the first point of contact for colleagues and external contacts. You will support payroll with onboarding, changes and leavers, and work closely with managers to recruit using our ATS.

This role involves DBS processing, HRIS data updates and involvement in People projects. The ideal candidate is organised, customer-focused and proficient with multiple computer systems, with at least one year of administrative experience and strong IT/Excel

Qualifications

• At least 1 year of general administrative experience.
• Strong IT and Excel skills.
• Comfortable speaking with people on the phone and in person.

Responsibilities

• Support managers to recruit using our applicant tracking system.
• Review and approve DBS applications and log results.
• Ensure new colleagues are added to the HR information system with correct paperwork.
• Log and file completed achievement reviews.
• Process leaving paperwork and calculate payments due.
• Collaborate with people partnering and development teams to improve the candidate and new starter experience.
• Provide guidance on the HR system to enable managers to run reports.
• Participate in People projects outlined in the People Plan.

Skills

Customer service

IT systems

Excel

Telephone

Tools

Applicant Tracking System

Job description

There has never been a better time to start your career as a People Services Assistant with Brunelcare. This is an opportunity to add real value, supporting our colleagues across the charity.

If you are passionate about people and thrive on providing exceptional service, join Brunelcare today and be part of something more!

About The Role

You’ll be the first point of contact for colleagues and external contacts with people services process requests. You will work closely with payroll colleagues to ensure that new starters, contractual changes and leavers are processed correctly. Alongside this you will also:

• Support managers to recruit using our applicant tracking system
• Review and approve DBS applications and log results when they are returned
• Ensure new colleagues are added onto the people information system accurately and have the correct paperwork to meet legal and policy requirements
• Log and file all completed achievement reviews
• Process paperwork for colleagues leaving the charity and calculate any payments due
• Work closely with people partnering and development colleagues to ensure new starters and existing colleagues have a positive working experience
• Providing advice and guidance on the use of the HR system to enable Managers to run reports
• Have the opportunity to get involved in various people projects detailed in our People Plan

About You

You’ll be an organised and approachable individual; passionate about delivering exceptional customer service and adding value with every interaction. You’ll enjoy working as part of a team and be confident using a variety of computer systems. You will also be confident speaking to people on the phone and in person, participating in video calls as required.

It would be desirable if you have some people services experience and it is essential that you have at least one year’s general administrative experience and that you have strong IT and excel skills.

Job Benefits

• Equivalent to 22 days of paid annual leave (excluding bank holidays), increasing to the equivalent of 25 days after 5 years’ service (pro-rata)
• Access to a fully-funded Medicash Health Plan to save up to £995 on health essentials; like going to the dentist or opticians and access to telephone and video GP appointments
• Free enhanced DBS Check
• Blue Light Card discount service, offering online and high street discounts
• Cycle to Work Scheme
• Pension Scheme - Death In Service Cover Included
• Company Sick Pay - Linked to the length of service
• Care First Employee Assistance Programme (provides a range of free, confidential services) and in-house Mental Health First Aiders available
• £200 refer a friend bonus