People Services Assistant

Consortium; West of England; On-site; GBP 24,000 - 25,000; Full time

Benefits offered by this job

DBS check

Pension with death in service

Annual leave 22–25 days

Cycle to work

Blue Light Card discounts

Medicash Health Plan

Care First EAP

Company Sick Pay

Job summary

Brunelcare is seeking a People Services Assistant in the West of England region to act as the first point of contact for HR requests and support payroll, recruitment and DBS processes. The role requires strong IT and Excel skills and a customer-focused approach.

You will contribute to accurate HR records, DBS checks, and onboarding, while supporting managers with ATS tasks and HR system reporting. A proactive, team-oriented attitude is essential.

Qualifications

• Proficient with Excel and general IT skills.
• Experience delivering customer-focused administration support.

Responsibilities

• Be the first point of contact for colleagues and external contacts with people services process requests.
• Work closely with payroll to ensure new starters, contractual changes and leavers are processed correctly.
• Support managers to recruit using our applicant tracking system.
• Review and approve DBS applications and log results when returned.
• Ensure new colleagues are added onto the people information system with correct paperwork.

Skills

Excel

Customer service

Administration

Tools

Applicant Tracking System

Job description

Pay: £24,289.42 - £25,493.85per annum (depending on experience)

Highlighted points for this job

'First point of contact for colleagues and external contacts with people services process requests'

'Support managers to recruit using our applicant tracking system'

'Equivalent to 22 days of paid annual leave, increasing to 25 days after 5 years’ service'

'Free enhanced DBS Check'

'Pension Scheme - Death In Service Cover Included'

There has never been a better time to start your career as a People Services Assistant with Brunelcare. This is an opportunity to add real value, supporting our colleagues across the charity.

If you are passionate about people and thrive on providing exceptional service, join Brunelcare today and be part of something more!

About The Role

You’ll be the first point of contact for colleagues and external contacts with people services process requests. You will work closely with payroll colleagues to ensure that new starters, contractual changes and leavers are processed correctly. Alongside this you will also:

Support managers to recruit using our applicant tracking system

Review and approve DBS applications and log results when they are returned

Ensure new colleagues are added onto the people information system accurately and have the correct paperwork to meet legal and policy requirements

Log and file all completed achievement reviews

Process paperwork for colleagues leaving the charity and calculate any payments due

Work closely with people partnering and development colleagues to ensure new starters and existing colleagues have a positive working experience

Providing advice and guidance on the use of the HR system to enable Managers to run reports

• Have the opportunity to get involved in various people projects detailed in our People Plan

About You

You’ll be an organised and approachable individual; passionate about delivering exceptional customer service and adding value with every interaction. You’ll enjoy working as part of a team and be confident using a variety of computer systems. You will also be confident speaking to people on the phone and in person, participating in video calls as required.

It would be desirable if you have some people services experience and it is essential that you have at least one year’s general administrative experience and that you have strong IT and excel skills.

Equivalent to 22 days of paid annual leave (excluding bank holidays), increasing to the equivalent of 25 days after 5 years’ service (pro-rata)

Access to a fully-funded Medicash Health Plan to save up to £995 on health essentials; like going to the dentist or opticians and access to telephone and video GP appointments

Free enhanced DBS Check

Blue Light Card discount service, offering online and high street discounts

Cycle to Work Scheme

Pension Scheme - Death In Service Cover Included

Company Sick Pay – Linked to the length of service

Care First Employee Assistance Programme (provides a range of free, confidential services) and in-house Mental Health First Aiders available

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