People Operations Team Leader

Frazer Jones; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growth-focused HR consultancy in the United Kingdom is seeking a People Operations Team Leader to drive operational excellence across HR and payroll. The successful candidate will lead a team, ensure compliance in onboarding, and enhance HR processes. Ideal for those with strong HR experience looking to impact a people-oriented organization. This role emphasizes leadership and operational efficiency.

Qualifications

• Proven experience supervising or leading HR administration teams.
• Strong understanding of HR processes including onboarding and payroll preparation.
• Confident using HRIS and ticketing systems.

Responsibilities

• Lead and support a team of HR and onboarding administrators.
• Oversee onboarding processes for new employees.
• Manage employee lifecycle changes including contracts and internal moves.
• Own preparation and submission of monthly payroll data.
• Monitor and manage the HR ticketing system.

Skills

Supervising HR administration teams

Understanding of HR processes

HRIS and ticketing systems usage

Attention to detail

Problem-solving

Communication skills

Leadership style

Adaptability in fast-paced environment

Job description

Frazer Jones is delighted to be supporting a high-growth business in their search for a People Operations Team Leader to drive operational excellence across HR, onboarding, and payroll. This is a great opportunity to step into a leadership role within a fast-paced, people-focused environment.

Key Responsibilities

• Lead and support a team of HR and onboarding administrators, ensuring workloads are well-managed and service levels are met.
• Oversee onboarding processes for new employees, ensuring a seamless and compliant experience.
• Manage employee lifecycle changes including contracts, leavers, and internal moves.
• Own the preparation and submission of monthly payroll data, liaising with external providers and internal finance teams.
• Monitor and manage the HR ticketing system, ensuring queries are resolved efficiently and accurately.
• Drive quality and compliance across all HR processes, embedding best practices and reducing errors.
• Champion continuous improvement, identifying opportunities to streamline and enhance operational delivery.

About You

• Proven experience supervising or leading HR administration teams.
• Strong understanding of HR processes including onboarding, payroll preparation, and employee lifecycle management.
• Confident using HRIS and ticketing systems.
• Excellent attention to detail and a methodical approach to problem-solving.
• Clear communicator with a supportive leadership style.
• Comfortable working in a fast-paced environment with changing priorities.

This is a fantastic opportunity to join a values-led business with a strong commitment to employee experience, data integrity, and continuous improvement. You’ll play a pivotal role in ensuring smooth onboarding, accurate payroll inputs, and efficient handling of employee lifecycle changes – all while leading and developing a team of administrators.

Please get in touch for more information and to apply.

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.