People Business Partner

EOS IT Solutions; Banbridge; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global technology company in Northern Ireland is seeking an experienced HR Business Partner to provide first-line HR support across the UK and EMEA regions. The role involves delivering high-quality service, managing complex employee relations issues, and contributing to HR policy development. Ideal candidates will have a degree in HR Management, at least four years of generalist experience, and a strong working knowledge of employment legislation. Enjoy a culture of diversity and inclusion while making a significant impact within the organization.

Qualifications

• 4+ years of HR generalist experience in a technology environment.
• Experience managing grievance and disciplinary cases.
• Experience developing HR policy and delivering HR projects.

Responsibilities

• Provide first-line HR advice and support to managers and employees.
• Deliver proactive HR advice on policies, employment law, and best practices.
• Manage high volumes of HR queries using an online ticketing system.

Skills

HR generalist experience

Knowledge of UK, NI and ROI employment legislation

Interpersonal skills

Organisational skills

Microsoft Office proficiency

Education

Degree in Human Resource Management or related discipline

Level 5 HR qualification

Job description

Our Company

EOS IT Solutions is a family-run global technology and logistics company, providing collaboration and business IT support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top priorities, alongside investing in and supporting our partners and employees.

We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.

Role Summary

Reporting to the HR Manager, the HR Business Partner will provide first-line Human Resources advice and support to managers and employees across the UK, ROI and EMEA regions. This role requires delivering a high level of customer service, supporting employee relations, and contributing to HR policy development and implementation.

Key Responsibilities

• Deliver proactive HR advice on policies, terms and conditions, employment law, and best practice.
• Provide coaching and advice to managers on employee relations issues (disciplinary, grievance, capability) in line with company policy and procedures.
• Support the HR Manager in developing HR policies and practices, including drafting new guidance and procedures to ensure compliance within each regional jurisdiction.
• Prepare HR data and reports to agreed standards.
• Maintain HR Information Systems and electronic documentation to the highest standard.
• Assist the L&D team in designing and delivering HR-related training and development programmes for managers and staff.
• Ensure accurate preparation and provision of documentation to support effective people management.
• Prioritise and manage high volumes of HR queries via an online ticketing system.
• Undertake ad hoc HR projects as required.
• Identify areas for improvement and make recommendations to the HR Manager.
• Develop partnerships with external agencies.
• Support visa and immigration processes for employees travelling globally.
• Coordinate Equality Monitoring and ensure compliance with submissions to the Equality Commission.
• Travel occasionally across the UK and Ireland to support business needs.

About the Ideal Candidate

• Degree in Human Resource Management or related discipline, or minimum Level 5 HR qualification.
• Minimum of four years’ HR generalist experience providing professional advice on employee relations, preferably in a scaling technology environment.
• Thorough knowledge of UK, NI and ROI employment legislation.
• Significant experience in:
• Managing grievance cases
• Managing disciplinary cases
• Developing HR policy and procedure
• Delivering HR projects aligned to business objectives
• Strong planning and organisational skills.
• Ability to work accurately under pressure and meet multiple deadlines.
• Excellent interpersonal and influencing skills.
• Strong customer focus and attention to detail.
• Proficient with all Microsoft Office programs.
• Working with various databases to ensure data integrity.

Desirable Criteria

• Experience working across EMEA, APAC, and the Americas.

Belonging at EOS

EOS is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, gender identity, age, race, religion, sexual orientation, disability, marital or civil partnership status, or any other non-merit factor. Your unique perspective matters here.

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