People Associate

Cera Care; Parson's Heath; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare technology company in England is seeking an HR Assistant to support the HR team and help manage HR queries, metrics, and development needs. The ideal candidate is adaptable, self-motivated and has excellent organisational skills. You'll be integral in aiding HR administrators and enhancing relationships within the business. This role offers a chance to contribute to a fast-growing organization that believes in diversity and employee well-being.

Benefits

Competitive salary

Long-term employee schemes

Qualifications

• Ability to adapt to a changing business environment.
• Willingness to take on diverse tasks.
• Strong interpersonal skills and enthusiasm.

Responsibilities

• Manage HR queries and support.
• Monitor HR metrics including turnover.
• Assist with development needs and training.

Skills

Organisational skills

Attention to detail

Flexibility

Self-motivation

Personability

Job description

You will be an integral part of the HR team within an ambitious company. You will be responsible for the HR administration as well as supporting and working closely with the wider business. The HR Assistant assists the Head of People to provide tactical and transactional human resource advice and support to the People Business Partners. This support and administrative work effectively allows PBPs to manage their relationships with their key stakeholders so they can help them to achieve change and positive business outcomes.

Responsibilities

• Deal with various people queries throughout the business in conjunction with the PEPs
• Monitor and report on key metrics, such as turnover and retention rates
• Use HR information systems to access, input and compile data and reports
• Assist Managers and PBPs to identify development needs, in conjunction with L&D
• Manage staff relationships, responding to any queries or problems that they have and managing their expectations
• Research and recommend performance evaluation methods (e.g. employee appraisal systems)
• Monitor, review and update all HR policies and ensuring these are in line with current legislation
• Support the Head of People or PBPs with various capability investigations, including grievance and disciplinary
• Drive the business performance in relation to the organisation's objectives
• Assist in organising employer branding initiatives
• Act as the point of contact for managers, employees and other HR team members
• Maintain good communication and develop good working relationships with stakeholders and colleagues
• Develop an accurate knowledge of Cera, including the structure of the company and the services provided
• Know how and where to find Cera's policies and procedures and ensure these are followed continually throughout employment
• Understand and comply with both company and legislative requirements regarding confidentiality and data protection; maintain a code of complete confidentiality regarding written or verbal information relating to Cera's clients
• Complete all mandatory training and undertake regular updates to maintain awareness of best practices
• Attend training, annual appraisals and meetings with your line manager and use these sessions to inform your personal development plan

Requirements

• Can deal with working in a continually changing business, as Cera is growing both organically and by the acquisition of other care companies; this means the people team is growing and evolving
• Has a flexible approach, a willingness and ability to take on a range of tasks
• Is self‑motivated and keen to learn, is willing to seek guidance when needed
• Personable, charismatic, and enthusiastic
• Has high expectations of themselves and others to work quickly and accurately, with a keen eye for detail
• Shares our values and mission
• Has great organisational skills
• Can perform effectively in fast‑paced environments

About Cera

Cera is a digital‑first healthcare‑at‑home company delivering care, nursing, telehealth and repeat prescription services in people's homes via technology. In under five years, Cera has expanded to 10,000+ staff across the UK and Germany, delivering 40,000+ healthcare visits a day, and has grown from zero to nearly $300M revenues. Every day, Cera delivers healthcare services equivalent to 40 hospitals or 1,000 care homes, and has grown 100‑fold over the past two years making it one of the fastest growing businesses in Europe.

Cera currently holds more than 160+ partnerships with the NHS and local authorities, and the company's technology is used by 2,000+ businesses nationwide. It's technology predicts health deteriorations in patients 30-fold faster than traditional care companies, with its Professional Carers and Nurses responding to over 5,000 'high risk' alerts each day.

Since the outset of the COVID‑19 pandemic, Cera has delivered 10 million healthcare visits in people's homes, created 10,000 jobs, and licensed its recruitment technology to the UK Government Department of Health to recruit 50,000+ people into healthcare careers.

Life at Cera

We champion diversity, inclusion and well‑being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you're from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disabilities are encouraged to apply.

Our team is made up of academics, innovators, start‑up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best‑in‑class carers, empowered by technology.

Benefits

You have the opportunity to join a purpose‑driven company at the tipping point of transformation. You'll play a key part in the evolution of Cera and make a real impact, now and in the future.

Competitive salary with long term employee schemes