People Advisor

East Midlands Ambulance Service NHS Trust; Nottingham; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

A regional ambulance service is seeking a People Advisor to support HR operations and enhance employee relations. The role involves developing policies, advising on complex HR issues, and working closely with management to meet strategic goals. Candidates should possess a CIPD Level 5 and have strong communication and negotiation skills. The position offers hybrid working, competitive salary, and NHS benefits, including annual leave and pension.

Benefits

27 annual leave days plus bank holidays

NHS Pension

Career progression opportunities

Free parking across Trust sites

Qualifications

• Track record of working in an operational environment.
• Experience in employee relations including grievance and absence management.
• Knowledge of employment legislation and its application in a workplace.

Responsibilities

• Provide professional HR service to managers and staff.
• Develop and implement HR policies and procedures.
• Support management in resolving employee relations issues.

Skills

Excellent communication

Negotiation skills

Ability to prioritise workload

Interpersonal skills

Project management

Education

CIPD Level 5 (or equivalent)

Tools

Microsoft Office

Job description

Go back East Midlands Ambulance Service NHS Trust

People Advisor

The closing date is 11 January 2026

The role of People Team is to enable the Trust to achieve its strategic aims and service objectives by promoting the most effective utilisation of staff, supporting EMAS in implementing organisational change, providing challenge and effective advice in employee relations and all other associated employee related challenges.

Main duties of the job

As the People Advisor you will be required to be actively engaged to help provide support and understand how this fits into the corporate strategy to meet key performance indicators. The People Team is responsible for delivering a proactive, responsive service which meets the needs and exceeds the expectations of staff and managers.

As part of a passionate team at EMAS you will be at the forefront of providing a comprehensive and professional human resources service to the managers and employees of the Trust; therefore an ability to build good working relationships is pivotal. You will be driven and passionate and want to be part of a dynamic People team. Through excellent communication, coaching and influencing skills the successful candidate will support and advise management on a variety of people issues at an operational level ensuring that decision making is consistent with current employment legislation and good employment practice. The suitable candidate will have a proven track record of operating in an operational environment.

You will be responsible for specific projects and the development and implementation of policies, procedures and project work that will ensure the effective use of our people to achieve key objectives of the Trust.

About us

Do you want to make a difference?

Do you like working as part of a supportive and motivated team?

Would you like generous NHS Benefits, including 27 annual leave days (plus 8 days bank holiday) and NHS Pension? (service dependant)

Would you like to develop your career in the Ambulance Service?If you answered yes to these questions, then we would welcome an application from you.

• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Career and salary progression
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK

The successful applicant will be hybrid based working in the office and with flexibility to work at home reporting to the People Business Partner.

You will be expected to travel around the region when required (and other divisions/counties periodically), and will also be expected to be flexible as you will be operating in a fast paced environment.

This requirement will be to attend an EMAS site for training or work purposes. To give an indication to the candidate, this will be on a regular basis to maintain a presence and could be around 2 or 3 days per week in proportion to the need and your contracted hours.

Job responsibilities

If you are applying for this role, you will:

• Currently be an People practitioner who has a track record of excellence.
• Have demonstrable evidence of strong employee relations experience.
• Have up-to-date knowledge of employment legislation.
• Be someone who maintains positive working relationships with Trade Union colleagues.
• Be someone who naturally looks to make improvements to working practices.
• Be able to use initiative, meet challenging deadlines and manage competing priorities.
• Be committed to your own personal development as part of a strategic People function.

To succeed in this role you will need to be able to evidence;

• Excellent communication (written and verbal) and negotiation skills.
• A successful track record of working collaboratively with Trade Union colleagues.
• A proven track record of working effectively through operational managers to achieve wider organisational goals.

For further details, please see the attached Job Description and Person Specification.

Person Specification

Qualifications

• CIPD Level 5 (or studying towards/equivalent experience)

Experience/Knowledge

• Proven track record of operating in an operational people directorate environment
• Operational People Advisor experience in recruitment, discipline, grievance, absence management, equality and diversity in a complex setting
• Up-to-date knowledge of employment legislation related to core employment issues (maternity, partnerity,adoption,WTD, leave)
• Experience of advising managers on complex ER issues
• Experience of working with trade unions/representatives
• Working knowledge of Microsoft Office
• Experience of developing and/or updating policies and procedures
• Knowledge of the wider NHS initiatives

Skills

• Ability to manage and prioritise own workload
• Excellent communication/interpersonal skills
• Ability to manage and supervise junior members of staff
• Ability to take the lead on particular HR projects
• Work effectively under pressure in a complex and changing environment
• Committed to CPD

Special requirements

• Car driver/owner with insurance for business use
• Full driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

East Midlands Ambulance Service NHS Trust

Address

EMAS Head Office (covering various regions)