Payment Support Advisor - Flexible, Remote-Friendly

BT Group

Sheffield

Hybrid

GBP 24,000 - 29,000

Full time

14 days+

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Online GP
Carer’s leave
Family leave
Product discounts (EE/BT)
Career development
Season Ticket Travel Loan
Volunteer days
Private healthcare
Dental

Job summary

BT Group in Sheffield is hiring for a Payment Support role. You will talk with customers over the phone to help with paying bills and setting up payments, with training provided if needed.

The role emphasises problem solving, calm communication, and ownership, with flexibility including occasional home working. The package includes a salary of £26,116 per year FTE, plus incentives and benefits, private healthcare options, and travel support.

Job description

BT Group in Sheffield is hiring for a Payment Support role. You will talk with customers over the phone to help with paying bills and setting up payments, with training provided if needed.

The role emphasises problem solving, calm communication, and ownership, with flexibility including occasional home working. The package includes a salary of £26,116 per year FTE, plus incentives and benefits, private healthcare options, and travel support.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Payment Support Advisor — Flexible Hours & Growth Path
Payment Support Advisor — Flexible Hours & Growth Path

Ee • Sheffield

On-site
GBP 24,000 - 29,000
Online GP
Carer’s leave
Family leave
+1
Customer Service Advisor - Payment Support Part Time PM only
Customer Service Advisor - Payment Support Part Time PM only

Ee • Sheffield

On-site
GBP 24,000 - 29,000
Online GP
Carer’s leave
Family leave
+1
Customer Service Advisor - Payment Support Part Time PM only
Customer Service Advisor - Payment Support Part Time PM only

BT Group • Sheffield

Hybrid
GBP 24,000 - 29,000
Online GP
Carer’s leave
Family leave
+6
Payment Support Advisor: Empathetic Billing Expert (Hybrid)
Payment Support Advisor: Empathetic Billing Expert (Hybrid)

TieTalent • England

On-site
GBP 25,087 - 25,684
Online GP available 24/7
Market-leading paid carer’s leave
Family Leave with equalized pay
+5
B2B Support Advisor — Hybrid (Fintech Payments)
B2B Support Advisor — Hybrid (Fintech Payments)

Bumper International • Sheffield

Hybrid
GBP 27,000 - 29,000
Private Healthcare
Cash plan
26 days holiday + bank holidays
+1
Customer Service Advisor
Customer Service Advisor

TieTalent • England

On-site
GBP 25,087 - 25,684
Online GP available 24/7
Market-leading paid carer’s leave
Family Leave with equalized pay
+5
B2B Customer Support Advisor — Hybrid Fintech Payments
B2B Customer Support Advisor — Hybrid Fintech Payments

Bumper • Sheffield

Hybrid
GBP 27,000 - 29,000
Private Healthcare
Holiday allowance
Hybrid work
+3
Payment Support Advisor (Hybrid) - Empathy, Growth & Perks
Payment Support Advisor (Hybrid) - Empathy, Growth & Perks

TieTalent • Whitley Bay

On-site
GBP 25,087 - 25,684
Online GP access
Paid carer’s leave
Family Leave with 18 weeks full pay
+5
Customer Payments Specialist
Customer Payments Specialist

One Utility Bill Ltd. • Newcastle upon Tyne

Hybrid
GBP 25,000 - 31,000
Remote Billing Guidance Specialist
Remote Billing Guidance Specialist

Hrstalentsolutions • Worcester

Remote
GBP 57,000 - 60,000